Team Global Express is looking for an experienced full time PM Operations Supervisor to join our Parcels team based in Eastern Creek, NSW.

In this hands-on leadership role, you will oversee daily parcel operations, ensuring freight is processed, sorted and dispatched safely, efficiently and on time.

You will lead and support a team of operational employees, drive productivity and service performance, and ensure our operations run smoothly in a fast-paced environment.

This role requires flexibility with start times, predominantly late morning starts, with occasional early morning shift coverage as required.

We are looking for a proactive leader who thrives in a busy transport and logistics environment and knows how to get the best out of their team.

What You’ll Do

- Supervise daily parcel sorting, processing and dispatch operations
- Lead, coach and support operational teams to achieve performance targets
- Coordinate workloads, staff allocation and daily operational priorities
- Monitor productivity, service levels and operational KPIs
- Ensure freight is handled, scanned and dispatched accurately and on time
- Identify and resolve operational issues to minimise delays
- Maintain a strong focus on safety, compliance and safe work practices
- Work closely with drivers, fleet teams and other operational departments
- Identify opportunities to improve processes, efficiency and service delivery
- Manage team performance, attendance and day-to-day operational requirements

About You

To be successful in this role, you will have:

- Previous supervisory or team leadership experience in transport, logistics, warehousing or parcel operations
- Experience working in a fast-paced, high-volume operational environment




- Strong people management skills with the ability to motivate and develop a team
- Good understanding of freight handling, sorting and dispatch processes
- Experience monitoring operational KPIs and driving productivity improvements
- Strong problem-solving, planning and organisational skills
- Confidence managing competing priorities and tight deadlines
- Good communication skills and a hands-on leadership approach
- A strong commitment to workplace safety and compliance
- Good computer skills and experience using warehouse or transport management systems

Highly Regarded

- Previous experience in express freight, parcel distribution or courier operations desirable
- Experience supervising large operational teams
- Knowledge of Chain of Responsibility (CoR) requirements

What We Offer

- Full-time employment with an established transport and logistics company
- Opportunity to lead a team in a busy parcel operation
- Supportive and collaborative team environment
- Career development and progression opportunities
- Opportunity to make a real impact on operational performance

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Market-competitive salary above industry standards

Upskilling, training, mentoring and mo

📌 Operations Supervisor (Sydney)
🏢 Global Express
📍 Sydney