Enterprise IT Resources in Sydney is seeking a Senior IT Service Desk Officer to deliver Level 1 and Level 2 IT support, manage high-priority incidents and coordinate hardware deployments. The role demands solid technical capabilities, excellent communication skills and the ability to handle competing priorities during critical election events.
You will mentor junior team members and contribute to continuous improvement of IT service delivery, ensuring SLAs are met and knowledge base articles
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📌 Senior IT Service Desk Lead for Critical Operations (Sydney)
🏢 Enterprise IT Resources
📍 Sydney
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