About the Role:

We are seeking an experienced, hands-on Return to Work (RTW) Coordinator to join a large, multi-site hospitality organisation on an initial six-month contract. This is a busy, operational role requiring someone who can hit the ground running, take ownership of a significant workers' compensation claims backlog and drive positive return-to-work outcomes.

Key Responsibilities:

- Manage and progress an existing portfolio of workers' compensation claims, prioritising outstanding cases.
- Develop, implement and monitor rehabilitation and return-to-work plans.
- Work closely with Area Managers to identify suitable duties and facilitate protected, sustainable return-to-work outcomes.
- Liaise proactively with injured workers, insurers, treating practitioners, rehabilitation providers and regulators.
- Ensure compliance with Queensland workers' compensation legislation and RTW requirements.
- Maintain accurate claims documentation and follow up outstanding actions to ensure timely resolution.

About You:





- Proven experience in a hands-on RTW Coordinator or Injury Management role.
- Strong working knowledge of Queensland workers' compensation legislation and processes.
- Demonstrated ability to manage high-volume caseloads and clear backlogs.
- Excellent stakeholder engagement, communication and organisational skills.
- Proactive, solutions-focused and confident working independently with minimal supervision.
- Experience in multi-site operational environments will be highly regarded.

This opportunity will suit an experienced RTW professional who enjoys rolling up their sleeves, taking ownership and making an immediate impact.

Additional Information:

Based in Brisbane, with occasional site travel required. A driver's licence and own vehicle are essential, with kilometres reimbursed.

- Take ownership of claims backlogs and drive RTW outcomes
- 6-month contract with potential to go permanent
- Hands-on role requiring strong Queensland RTW experience

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📌 RTW Coordinator (Brisbane)
🏢 Arnold Group
📍 Brisbane