Customer-First Helpdesk Specialist (Cairns Regional)

Customer-First Helpdesk Specialist (Cairns Regional)

12 Nov
|
Reef IT
|
Cairns Regional

12 Nov

Reef IT

Cairns Regional

Reef IT, based in Far North Queensland, is seeking a motivated Helpdesk professional to join our team in Cairns. You will provide first-line technical support to clients, troubleshoot hardware, software and network issues, and manage support tickets with a focus on timely resolution.

The role requires strong communication, analytical thinking and the ability to work autonomously within a team-oriented team environment. Familiarity with ConnectWise Suite is a plus, but not mandatory.

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📌 Customer-First Helpdesk Specialist (Cairns Regional)
🏢 Reef IT
📍 Cairns Regional

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