Green Life Massage Therapy – Melbourne VIC

Remote - work from home ( Melbourne based)

Do you have a strong ability for organisation ?

We're looking for a Scheduler / Roster Coordinator to join our team and help ensure our clients receive the best care — from the right therapist, at the right time.

About Green Life Massage Therapy

Green Life Massage Therapy has been providing in-home remedial massage services to older Australians through the Support at Home Program (SAHP) since 2015.

We are a growing business with a dedicated team of remedial massage therapists servicing metropolitan Melbourne and working alongside more than 20 home care providers and organisations.

At Green Life, we genuinely care about the people we support. We pride ourselves on delivering quality, reliable and compassionate services, building strong relationships with our clients, families, care advisors and case managers.

As our business continues to grow, we're looking for an enthusiastic, organised and proactive Client Services & Rostering Coordinator to join our team

This is an key role within Green Life, helping coordinate the moving parts of our daily operations, support our therapists and ensure everything runs as smoothly and efficiently as possible.

If you're someone who loves organisation, enjoys solving problems, communicates confidently and takes pride in providing excellent customer service, we'd love to hear from you

Part Time 9am - 1pm, 4 days a week.

Remote - work from home ( Melbourne based)

Do you have a strong ability for organisation ?

We're looking for a Scheduler / Roster Coordinator to join our team and help ensure our clients receive the best care — from the right therapist, at the right time.

About Green Life Massage Therapy

Green Life Massage Therapy has been providing in-home remedial massage services to older Australians through the Support at Home Program (SAHP) since 2015.





We are a growing business with a dedicated team of remedial massage therapists servicing metropolitan Melbourne and working alongside more than 20 home care providers and organisations.

At Green Life, we genuinely care about the people we support. We pride ourselves on delivering quality, reliable and compassionate services, building strong relationships with our clients, families, care advisors and case managers.

As our business continues to grow, we're looking for an enthusiastic, organised and proactive Client Services & Rostering Coordinator to join our team

This is an important role within Green Life, helping coordinate the moving parts of our daily operations, support our therapists and ensure everything runs as smoothly and efficiently as possible.

If you're someone who loves organisation, enjoys solving problems, communicates confidently and takes pride in providing excellent customer service, we'd love to hear from you

About the Role

You'll be responsible for coordinating the day-to-day client services and rostering operations of Green Life. No two days will necessarily be the same, so being adaptable, resourceful and comfortable juggling priorities is important.

Your responsibilities will include:

- Answering incoming phone calls and emails, managing enquiries, client cancellations, new client onboarding and general administration.

- Communicating with therapists regarding appointment changes, schedule updates and daily requirements.

- Coordinating and optimising therapist schedules to minimise gaps, organise efficient travel routes and ensure appointments are geographically well balanced.

- Managing daily roster changes, public holiday schedules and communicating updates to relevant people.

- Distributing client progress notes, treatment reports and service updates to home care providers and case managers.

- Calculating employee hours, travel time and relevant payroll information.

- Building positive relationships with clients, families, employees and our home care provider partners.

- Helping identify and resolve daily operational challenges to keep Green Life running effectively.

What We're Looking For

📌 Scheduler / Roster Coordinator (Melbourne)
🏢 Green Life Massage Therapy
📍 Melbourne