Business Manager – Service & Workshop Operations

We’re looking for a practical, organised Business Manager to help keep an established Western Australian service and fabrication business running smoothly.

The business has a long history in WA, with loyal customers and steady, repeat work across government, council and commercial sites.

This is a hands‑on role for someone who enjoys bringing structure to an operation, keeping people accountable and making sure the day‑to‑day work gets done properly.

About the business

The business provides inspection, maintenance, repair and installation services recreational assets, alongside light fabrication and installation.

It has a small, experienced team and a strong base of established customer relationships. The work is practical and varied, with a focus on reliable service, quality workmanship and delivering on commitments.

As the business enters its next stage, there is an opportunity to build on its strong foundations, improve visibility across the operation and benefit from the support and capabilities of a larger group.

The role

Reporting to a senior leader within the broader WA business, you’ll coordinate the day‑to‑day running of the operation, keeping the administration, workflow and team on track.

You’ll bring structure, consistency and follow‑through to the operation, making sure work is organised, commitments are met and the team has clear expectations.

Key responsibilities

Manage day‑to‑day business administration, records and reporting

Responsibility for workshop and field operations

Coordinate job scheduling, workflow and resources across field and workshop teams

Keep track of job progress, outstanding work and customer commitments

Follow up with team members to ensure work is completed on time and to the required standard

Oversee job documentation, timesheets,



job costing and invoicing processes

Monitor costs, margins and operational performance, escalating issues where needed

Maintain strong relationships with existing customers and respond to issues promptly

Support safe work practices and ensure required procedures are followed

Work closely with the broader WA leadership team on reporting, priorities and operational improvements

Identify practical ways to improve organisation, visibility and consistency

About you

You’re organised, dependable and take ownership. You communicate clearly, set expectations and follow things through. You enjoy bringing structure to a busy operation, solving problems and making sure the team delivers on its commitments.

You’ll likely have:

Experience managing or coordinating a small business, field service operation or operational team

Strong organisational skills and the ability to keep multiple jobs and priorities moving

Confidence setting expectations and holding people accountable for their work

Good commercial awareness, including costs, job margins and financial reporting

Strong administrative skills and confidence using business systems

A practical approach to problem‑solving and improving how things are done

Clear communication skills and the ability to work with field staff, workshop teams, customers and senior management

Experience in maintenance, field services, fabrication, construction, installation or a similar trade‑based environment will be highly regarded.

What we offer

A stable role supporting an established business with a loyal customer base

The chance to make a tangible difference to how the business operates

Support from an experienced leadership team

The opportunity to help shape the next stage of the business as it joins a larger national group

A varied role combining business administration, team coordination and commercial oversight

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📌 Business Manager – Service (Australia)
🏢 Nameless
📍 Australia