We are seeking an experienced, enthusiastic, friendly, and self-motivatedEngagement Services Assistant to support or residents in participating in meaningful and engaging activities that enhance their wellbeing, independence, and quality of life.

This is a casualposition based at Donwood Community Age Care- Croydon.

About the Role

Working as part of a friendly and supportive team, your responsibilities will include:

- Supporting the delivery of engaging social, recreational, and wellness programs that meet our residents needs, interests, and care plans.
- Assisting volunteers and team members in the facilitation of daily activities and special events.
- Encouraging resident participation and fostering social connections within group activities and programs.
- Assisting with the planning, coordination, and delivery of activities, events, and wellness initiatives.
- Liaising with residents, families, and representatives to identify opportunities that enhance engagement, independence, and healthy lifestyle practices.
- Maintaining accurate and up-to-date resident records in relevant management systems.Ensuring resident dignity, privacy, confidentiality, and wellbeing are maintained at all times.
- Working collaboratively with colleagues to create a welcoming, inclusive, and positive environment for all residents.

About You

You are a motivated and compassionate individual who is passionate about supporting older people to remain active, connected, and engaged within their community.





To be successful in this role, you will have:

- Minimum 2 years' experience in a similar engagement, lifestyle, community services, or aged care position.
- Certificate III or IV in Individual Support, Community Services, Leisure and Health, Aged Care, or a related qualification.(preferred but not essential)
- Current First Aid Certificate.
- Excellent communication and interpersonal skills.
- The ability to work independently and as part of a team.
- Strong organisational and time-management skills with the ability to prioritise competing tasks.
- Demonstrated initiative, flexibility, and a resident-focused approach.
- Experience facilitating or supporting group activities and community engagement programs.
- Current satisfactory National Police Check.
- Current Victorian Driver Licence.

What We Offer

- A supportive and caring team environment.
- The opportunity to make a meaningful difference in the lives of older people.
- Ongoing learning and professional development opportunities.
- A rewarding role that promotes social connection, wellbeing, and community participation.

If you are passionate about making a positive impact in the lives of older people, we'd love to hear from you.

Donwood Community Aged Care Services is committed to providing a protected, inclusive and welcoming environment for residents, staff and volunteers.

9 November 2026Croydon Victoria, Australia

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