12 Nov
|
Stonehenge Beltana
|
Canberra
12 Nov
Stonehenge Beltana
Canberra
Stonehenge Beltana Garden & Landscaping Centre is a leading supplier of landscaping materials with over 50 years of industry experience. We service residential, trade, and commercial customers, providing quality products, efficient operations, and outstanding customer service.
We are open seven days a week and pride ourselves on being organised, trade-friendly, and solutions-focused.
About the Business
Stonehenge Beltana Garden & Landscaping Centre is a leading supplier of landscaping materials with over 50 years of industry experience. We service residential, trade, and commercial customers, providing quality products, efficient operations, and outstanding customer service.
We are open seven days a week and pride ourselves on being organised, trade-friendly, and solutions-focused.
About the Role
We are seeking a motivated, organised, and customer-focused Retail Supervisor / Administration Support to join our team.
This is a diverse and rewarding role suited to someone who enjoys leading a team, driving sales, delivering exceptional customer service, and contributing to the smooth operation of a busy retail and landscaping business.
Working closely with management, you will play a key role in supervising daily retail operations, supporting and developing team members, maintaining inventory accuracy, and assisting with purchasing and administration.
We are looking for someone who takes initiative, leads by example, and is passionate about delivering results while maintaining high standards across the business.
Key Responsibilities
- Supervising daily retail operations and supporting the management team
- Leading, coaching, and developing team members to deliver exceptional customer service
- Identifying and maximising sales opportunities across retail, trade, and commercial customers
- Building and maintaining strong customer relationships through professional communication and reliable product knowledge
- Monitoring stock levels, maintaining inventory accuracy, and coordinating stock replenishment
- Ensuring retail displays, product signage, storerooms, and yard areas are organised, well-presented, and maintained
- Implementing and maintaining company policies, procedures, and operational standards
- Assisting with supplier relationships, product sourcing, purchasing, and the introduction of new product lines
- Processing customer sales, orders, and invoices through our POS system
- Coordinating customer orders, stock availability, and delivery requirements
- Processing supplier orders, new products, and pricing updates through our inventory management system
- Maintaining accurate price lists, product information, and operational documentation
- Answering customer enquiries via phone, email, and in person
- Assisting with general administration and day-to-day business operations
Skills & Experience
Previous retail supervisory or team leadership experience (preferred)
Strong customer service and sales skills
Experience in landscaping supplies, building materials, garden centres, or trade retail highly regarded
Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Confident computer skills and experience with POS and inventory management systems
Ability to coach, motivate, and support team members
Experience with stock control, purchasing, and supplier coordination advantageous
Ability to prioritise tasks and manage competing responsibilities
Strong problem-solving skills and ability to use initiative
Reliable, professional, and results-driven
Positive attitude, strong work ethic, and willingness to learn
What We Offer
- Competitive remuneration based on experience
- Stable, secure employment
- Uniform provided
- Supportive and experienced management team
- Prospect to
📌 Retail Supervisor/Admin Support (Canberra)
🏢 Stonehenge Beltana
📍 Canberra