Merrylands Bowling Club is seeking a full-time Member Services Attendant (Front Desk) to join our friendly and welcoming team. In this hands-on role, you will be the first point of contact for our valued members and guests, ensuring exceptional customer service and creating a positive experience for all who visit our club.

The successful applicant will be required to work Friday to Monday each week.

What you'll be doing

- Greeting and welcoming members and guests upon arrival
- Providing information about club facilities, events, and membership benefits
- Assisting with membership enquiries, registrations, and renewals
- Handling cash and electronic payments, maintaining accurate records
- Assisting with event and function coordination as required
- Providing exceptional customer service and resolving any issues or complaints
- Maintaining a clean and well-organised front-of-house area
- Supporting other team members and contributing to the overall success of the club

What we're looking for

- Previous experience in a customer service or member services role within the hospitality or clubs industry
- Ability to enforce RSA and RCG requirements.
- Excellent communication and interpersonal skills, with a friendly and skilled demeanour




- Strong problem-solving and conflict resolution abilities
- Proficient in using computer and point-of-sale systems
- Ability to work effectively in a team environment and adapt to changing priorities
- Knowledge of the local community and understanding of the club's operations and services
- A commitment to providing exceptional customer service and contributing to the success of the club

What we offer

At Merrylands Bowling Club, we are dedicated to creating a positive and supportive work environment for our team. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including discounts on food and beverages, and access to our recreational facilities. We are committed to the wellbeing of our staff and encourage work-life balance.

About us

Merrylands Bowling Club is a vibrant community hub, providing a range of social, recreational, and entertainment options for our members and guests. As a not-for-profit organisation, we are dedicated to supporting our local community and creating a welcoming and inclusive environment for all. Join our team and be a part of our continued growth and success.

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📌 Member Services Attendant (Front Desk) (Sydney)
🏢 Merrylands Bowling Club
📍 Sydney