Head of Customer Experience — Elevate Service (Brisbane)

Head of Customer Experience — Elevate Service (Brisbane)

12 Nov
|
Greyhound
|
Brisbane

12 Nov

Greyhound

Brisbane

Greyhound Australia is seeking a Head of Customer Experience to shape and own the CX strategy from search to triage across Brisbane operations. You will lead the contact centre, balance exceptional service with cost, revenue and brand objectives, and partner with the COO to drive performance.

You’ll champion automation, self-service, and data-driven decisions, turning customer insights into pricing, product, network, and operations choices while maintaining safety and high standards across

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📌 Head of Customer Experience — Elevate Service (Brisbane)
🏢 Greyhound
📍 Brisbane

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