Join The Star Gold Coast as a Concierge Services Supervisor, where you will you will assist with leading the daily operations of the Porter Valet team to ensure a positive guest experience as well as playing a key role in promoting The Star Gold Coast as a leading entertainment destination.

The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

What we can offer you

- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
- Discounted parking available
- Up to 30% discounts across our award-winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self




- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Five weeks of paid Annual Leave for team members who meet the definition of shift worker

What we are looking for

- Passion to deliver outstanding guest experiences
- Experience in a leadership position with the ability to motivate and engage the team
- Knowledge of hotel check-in systems (Opera highly regarded)
- Excellent verbal and written communication skills
- A current Australian open drivers' licence

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a excellent place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!

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📌 Concierge Services Supervisor (City of Gold Coast)
🏢 The Star Ent Group
📍 City of Gold Coast