Internal Title is Technical Services Engineer
About EPX
EPX Limited, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 25+ countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built workplace — one building at a time.
The role:
- Help turn building data into meaningful energy and sustainability outcomes. As a Technical Services Engineer in our Customer Delivery team, reporting to the Technical Services Manager, you’ll manage customer delivery for a portfolio of 25 sites across Australia. You’ll analyse building performance, identify opportunities to reduce utility consumption, and work closely with clients, site teams and internal colleagues to put insights into action.
What you’ll do:
- Analyse EDGE data for MARS and tracking processes, identify issues for clients, and review monthly site performance reports and utility consumption trends.
- Prepare MARS reports, tracking reports and other consultancy outputs, and support EDGE Environmental Reports (EERs).
- Lead monthly teleconferences with site teams, contractors and management to discuss performance, findings and next steps.
- Work with site teams to investigate savings opportunities and help turn recommendations into reduced utility consumption.
- Build trusted client relationships and communicate technical insights clearly to external stakeholders.
- Collaborate across departments, support and mentor team members,
and help Sustainability Engineers escalating issues requiring senior management attention.
- Contribute to the development of the Technical Services and Customer Delivery teams, and meet monthly with the Head of Customer Delivery to align delivery with EPX’s vision.
- Identify and implement ongoing process improvements, contribute to customer value and company profitability, and deliver agreed annual objectives and KPIs.
- Follow EPX’s safety, quality and environmental policies and procedures, and undertake other duties assigned by the Head of Customer Delivery.
What you bring:
- A bachelor’s degree in Mechanical, Electrical or Mechatronics Engineering.
- 3–5 years of relevant sector experience, such as building management systems (BMS), mechanical engineering or energy management.
- Strong technical knowledge of building services and an analytical approach to translating data into practical customer insights.
- Excellent customer delivery, client management and communication skills, with strong attention to detail.
- The ability to prioritise competing demands, meet tight deadlines and work in a fast-paced international environment across regions and time zones.
- Skills in Microsoft Office tools, including Outlook, Word, Excel, Access,
Project, Visio and PowerPoint, as well as SAP and document management systems (DMS).
- A collaborative, customer-focused mindset, with a commitment to innovation, continuous improvement and supporting the growth of others.
What we offer:
- Hybrid working conditions (3:2) – 3 days in the office/on site and 2 days working from home
- Competitive salary and benefits, including Mental Health Leave.
- Growth opportunities opportunities with senior leadership exposure
- Be part of the fast-growing prop-tech sector focused on sustainability
Why EPX?
At EPX, our values guide everything we do:
Customer Obsessed Innovative by Nature Trusting & Trusted Always Better
You’ll join a supportive, collaborative, global team committed to continuous improvement and delivering genuine impact for customers and the planet.
Visit our website to find out more: epx | Energy Efficiency & Cost Reduction for Buildings
- To be eligible for this role, you must have the legal right to work in Australia. This includes Australian citizens, permanent residents, New Zealand citizens, and holders of a valid visa permitting employment in Australia. Please indicate on your CV whether you are an Australian citizen, permanent resident, New Zealand citizen, or visa holder, and provide details of any visa you currently hold.
- If you currently reside outside of the Greater Sydney area, please indicate on your CV whether you would be willing to travel to the office 3 times a week or relocate if successful.
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📌 Building Optimisation Engineer (Sydney)
🏢 epx
📍 Sydney