Stellar Recruitment AU and NZ – Mackay QLD

Full time

2d ago , from Stellar Recruitment AU and NZ

Stellar Recruitment is partnering with an established organisation in Queensland's mining sector to recruit a Payroll & Workforce Administrator based in Mackay.

Working within a centralised support team, you'll support multiple operational sites with payroll enquiries, workforce administration and employee data management. You'll liaise with site leaders, HR and Payroll teams to coordinate requests, maintain accurate records and ensure enquiries are managed efficiently.

This role is ideal for an organised, detail-oriented administrator who thrives in a fast-paced environment, enjoys working with people and can confidently manage competing priorities

Key Responsibilities

- Manage and triage payroll and workforce administration enquiries through shared inboxes and digital workflow systems.
- Review requests for accuracy and completeness, obtain supporting documentation and follow matters through to resolution.
- Assist with employee enquiries relating to payslips, missing hours, pay discrepancies, timesheets, rosters, leave, allowances, superannuation and personal detail changes.
- Coordinate employee documentation and standard changes to employment conditions in line with approved processes.
- Maintain accurate workforce and roster information across HR and payroll systems, including departments, crews, employee details and relevant workforce records.
- Complete data entry, cleansing, validation and auditing to support payroll accuracy and reliable workforce reporting.
- Assist with onboarding,



offboarding and employee lifecycle administration, particularly where payroll, workforce systems and site readiness are involved.
- Liaise with site teams, HR and Payroll to resolve routine matters and elevate complex enquiries to the appropriate specialists.
- Maintain organised records, action registers, shared files and process documentation to ensure consistency across the team.
- Support process improvements, system testing, user guidance and changes to payroll, time and attendance and digital workflows.

The Opportunity

Stellar Recruitment is partnering with an established organisation in Queensland's mining sector to recruit a Payroll & Workforce Administrator based in Mackay.

Working within a centralised support team, you'll support multiple operational sites with payroll enquiries, workforce administration and employee data management. You’ll liaise with site leaders, HR and Payroll teams to coordinate requests, maintain accurate records and ensure enquiries are managed efficiently.

This role is ideal for an organised, detail-oriented administrator who thrives in a quick-paced environment, enjoys working with people and can confidently manage competing priorities

Key Responsibilities





- Manage and triage payroll and workforce administration enquiries through shared inboxes and digital workflow systems.
- Review requests for accuracy and completeness, obtain supporting documentation and follow matters through to resolution.
- Assist with employee enquiries relating to payslips, missing hours, pay discrepancies, timesheets, rosters, leave, allowances, superannuation and personal detail changes.
- Coordinate employee documentation and standard changes to employment conditions in line with approved processes.
- Maintain accurate workforce and roster information across HR and payroll systems, including departments, crews, employee details and relevant workforce records.
- Complete data entry, cleansing, validation and auditing to support payroll accuracy and reliable workforce reporting.
- Assist with onboarding, offboarding and employee lifecycle administration, particularly where payroll, workforce systems and site readiness are involved.
- Liaise with site teams, HR and Payroll to resolve routine matters and elevate complex enquiries to the appropriate specialists.
- Maintain organised records, action registers, shared files and process documentation to ensure consistency across the team.
- Support process improvements, system testing, user guidance and changes to payroll, time and attendance and digital workflows.

About You

We're looking for a reliable, service-focused administrator who takes pride in accuracy, organisation and delivering practical support to employees

📌 Payroll & Workforce Administrator (Mackay Regional)
🏢 Stellar Recruitment AU and NZ
📍 Mackay Regional