Ready Return Officer (Hobart)

Ready Return Officer (Hobart)

12 Nov
|
Europcar Group
|
Hobart

12 Nov

Europcar Group

Hobart

## Ready Return OfficerApply: Fully on premise: Hobart: Full time: Posted Today: JR116024## ##

Job Description
We are currently seeking a dedicated and proactive full time team member for our Hobart Airport City location.
Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the location.Why join Europcar?* Competitive hourly rate + shift loadings + uncapped incentives
* Six weeks' employer-paid parental leave (in addition to government entitlements)
* Boost your income with our performance-based incentive program
* Ongoing training and career development opportunities
* Global brand opportunities across AU/NZ and beyond
* Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
* Access same-day pay through our financial wellbeing partner
* Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more)
* 24/7 wellbeing support via EAP and the Calm AppSome of the

key responsibilities
include:* To greet each customer in a friendly and professional manner in the final stage of their journey




* Ensure that the customers experience has been positive and provide a solution for any issues that have occurred
* Go the extra mile to ensure high quality service and provide a WOW experience for the customer
* Also be of assistance to any customers who are commencing their journey
* Conduct damage inspection of all returning vehicles; and any outgoing vehicles, to retain customer peace of mind and overall satisfaction
* Checking the vehicles for roadworthiness and ensuring appropriate oil levels and tyre pressure is consistently maintained
* Checking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicleTo be considered, you should possess:* Previous experience in customer service, retail or sales
* Solid communication skills and ability to interact with customers
* Computer literacy skills required
* The ability to work alone and as part of a team
* Flexibility to work on a rotating shift roster
- 7 day shift work including weekends and public holidays
* Valid Australian driver's license with a clean driving record
* Current and ongoing Australian work rights
* A positive can do attitude #J-18808-Ljbffr

📌 Ready Return Officer (Hobart)
🏢 Europcar Group
📍 Hobart

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