What your day could look like
As an Administration Officer, you'll help keep specialist healthcare services running smoothly by ensuring patients, clinicians and service providers stay connected. From managing referrals and coordinating appointments to supporting accurate patient information, you'll be part of a team that helps patients access the right care at the right time.
Every day, you'll contribute by: * Supporting efficient referral and appointment processes that improve access to specialist services for patients. * Providing responsive, compassionate customer service and information to patients, clinicians and external partners. * Maintaining accurate records and data that support informed decisions, service quality and patient outcomes. * Working collaboratively with colleagues to solve problems, meet priorities and keep services running effectively. Let's talk about you!
You're someone who combines attention to detail with genuine care for people. You stay calm in a busy environment, communicate confidently and take pride in delivering high-quality service. Whether you're supporting a patient with an enquiry, coordinating information across teams or managing competing priorities, you know that your work helps create a positive experience for people accessing healthcare. You're motivated by purpose, value teamwork and enjoy contributing to a service that makes a real difference in the community.
Here's what will help you thrive in this role: * Experience providing administrative support in a fast-paced environment. * Strong data entry, computer and Microsoft Office skills with a high level of accuracy. * Excellent communication and customer service skills, including the ability to handle sensitive information professionally. * Strong organisational skills with the ability to prioritise work, solve problems and meet deadlines.



You'll stand out from the crowd if you have experience in a healthcare or specialist outpatient setting and/or familiarity with patient administration systems and referral management processes.
Above all, you'll bring compassion, integrity, dignity, innovation and courage to the way you work and support others.
Why Join Darling Downs Health?
At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference - and the career possibilities are endless. Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services. Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region. Your career at Darling Downs Health also comes with meaningful rewards: * Maximise your take‑home pay with salary packaging and generous leave entitlements * Enjoy flexible work arrangements that support balance and variety * Access professional development funding, study leave and clear career pathways * Be part of a diverse and inclusive culture that values learning and collaboration. * Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport. For a full list of benefits, visit: Darling Downs Health Perks
Your future is here. Where are you? If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.
Click 'Apply Now' to submit your application and upload the requested documents.
Find out more about us!
Visit our careers site to learn more about working with Darling Downs Health:
www.health.qld.gov.au/darlingdowns
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📌 Administration Officer (Toowoomba Regional)
🏢 Queensland Government
📍 Toowoomba Regional