Why Join Quayclean?

Quayclean is an Australian-owned cleaning and facility services provider, delivering quality services across some of Australia's leading education, commercial and iconic venue environments.

We pride ourselves on our people, strong customer partnerships and commitment to service excellence. Joining Quayclean means becoming part of a supportive team where innovation, safety, sustainability and continuous improvement are at the heart of what we do.

With opportunities to make an impact, develop your career and contribute to a growing business, there's never been a better time to join Quayclean.About the Role

We are seeking an experienced and commercially driven Regional Manager to lead our Victorian Education portfolio.

Overseeing approximately eight education contracts, each supported by an onsite Supervisor, you will provide overall operational leadership, ensuring strong customer relationships, consistent service delivery and commercial performance across the portfolio.

This is a key leadership role, requiring a visible and engaged leader who can develop their teams, drive operational excellence and build strong partnerships with our customers.

You will play an important role in ensuring our people are supported, our customers are satisfied and our contracts continue to perform at the highest standard.

What You'll Be Doing

- Providing operational leadership and oversight across a portfolio of approximately eight education contracts.
- Building and maintaining strong relationships with customers and key stakeholders.
- Leading, coaching and developing onsite Supervisors to achieve operational excellence.
- Monitoring service quality, customer satisfaction and NPS performance.
- Driving commercial performance, including wage control, labour management and profitability.
- Monitoring employee engagement, turnover and workforce retention, implementing initiatives to improve team culture and engagement.




- Ensuring compliance with quality, safety and environmental standards.
- Driving continuous improvement, innovation and sustainable operational practices.
- Monitoring contract KPIs, identifying risks and implementing solutions to improve performance.

You Should Have
- Proven experience in a Regional Manager, Operations Manager or similar multi-site leadership role.
- Demonstrated experience leading teams through frontline leaders or onsite Supervisors.
- Solid commercial acumen, including wage control, budgeting and financial performance.
- Excellent customer relationship and stakeholder management skills.
- A track record of developing teams, improving employee engagement and managing workforce retention.
- Strong understanding of workplace health and safety, quality assurance and compliance.
- Excellent communication, problem-solving and decision-making skills.
- A proactive and hands-on leadership approach, with the ability to manage competing priorities across multiple sites.

Benefits
- Enjoy everyday savings with exclusive discounts and cashback through Quayclean's Thrive Perks program, featuring hundreds of popular retailers.
- Support your health and wellbeing with access to Health By Design and personalised individual health assessments.
- Access to our Employee Assistance Program (EAP), offering confidential support for mental health, wellbeing and work-life balance.
- An opportunity to take ownership of a diverse portfolio and make a meaningful impact across our Victorian operations.

Apply Now

If you are a commercially minded leader who is passionate about developing people, building strong customer partnerships and delivering operational excellence, we'd love to hear from you!

Quayclean is an Equal Opportunity employer and encourages applications from people of all abilities, particularly First Nations Peoples, and those who may experience diversity or disability related barriers in securing employment.

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📌 Regional Manager (Melbourne)
🏢 Quayclean
📍 Melbourne