Northern Integrated Pain Management – Charlestown NSW

Established in 2011, Northern Integrated Pain Management's aim is to combine the highest quality pain management techniques within a personalised, humane, workplace and work as an “integrated” team with patients, their families and other practitioners involved in their health care journey.

The Doctors at Northern Integrated Pain Management perform procedures at a number of private hospitals throughout the Hunter and into the Central Coast.

Our Team

The practice has 4 Pain Specialists/Anaesthetists, 2 Exercise Physiologists, 2 Psychologist, 2 Registered Nurses and 6 Administrative staff.

We have a phenomenal team who work incredibly well together.

About the Role

We’re looking for a dedicated Clinical Bookings Coordinator to join us in a unique role focused on managing patient procedure bookings and supporting our clinical team.

This is not a traditional front desk position — you’ll work closely with our clinicians to coordinate procedure bookings and manage theatre schedules.

You’ll play an important role in ensuring patient procedures are booked appropriately, clinicians’ schedules are managed efficiently, and theatre lists run as smoothly as possible.

This position is Part Time, 4 days per week, 7.5hours, Tuesday, Wednesday, Thursday and Friday.

Key Responsibilities

- Manage patient procedure bookings, appointment scheduling and rescheduling.




- Liaise closely with the clinical team to coordinate appointments and clinical requirements.
- Monitor theatre appointment availability, cancellations and waitlists.
- Ensure bookings are accurate and aligned with clinical needs.
- Communicate with patients regarding procedure booking enquiries.
- Maintain accurate patient booking information while respecting confidentiality.
- Support the clinical team with administrative tasks relating to patient appointments and workflow.
- Inpatient billing using Eclipse

Skills & Experience

- Assistant in Nursing applicants welcome
- Understanding of procedures and item numbers
- Ability to work collaboratively within a team
- Organised, ability to multi-task and have a strong work ethic
- Excellent people skills both on the phone and in person
- Must be reliable and have a positive outlook
- Previous Gentu experience is desirable

Why Join Us

We are dedicated to ensuring our team have everything you need to do your job to a standard you will be proud of.

You are guaranteed amazing co-workers who genuinely enjoy each other’s company, and we make up some good excuses to have fun together.

High level of job satisfaction from delivering high-quality, holistic, patient-centred care and achieving meaningful outcomes.

Applications close on Friday, 27 November 2026.

**Only applicants progressing to interview stagewill be contacted.**

#J-18808-Ljbffr

📌 Clinical Bookings Coordinator (Newcastle)
🏢 Northern Integrated Pain Management
📍 Newcastle