Total Workfit Solutions is Tasmania's largest workplace rehabilitation provider, delivering injury prevention and rehabilitation services that support better outcomes for workers, employers and communities across the state.

As our Southern Tasmania team continues to grow, we are expanding our leadership structure and seeking an experienced Team Leader to join our team in early 2027. This is an exciting opportunity to play a key leadership role within a well-established, values-driven organisation and help shape the future success of our Southern operations.

Working alongside an existing Team Leader, you will support a team of experienced consultants while ensuring exceptional service delivery and strong customer outcomes.

Job Description

About the Role

Based in Southern Tasmania, you will be responsible for leading and supporting a team of workplace rehabilitation professionals, building strong customer relationships, and driving service excellence across the region.

This is a hands-on leadership role that balances people leadership, operational oversight and customer engagement, while maintaining a reduced clinical caseload.

Your responsibilities will include:

- Leading, coaching and mentoring a team of rehabilitation consultants.
- Supporting consultant performance, development and engagement.
- Managing referral allocation and workforce capacity to ensure timely service delivery.
- Overseeing service quality and supporting consultants with complex cases and challenging workplace situations.
- Building and maintaining robust relationships with employers, insurers and key stakeholders.
- Managing customer enquiries, feedback and service-related concerns.
- Monitoring team performance against quality, service and business objectives.
- Maintaining a reduced caseload and supporting positive outcomes for your own customers.
- Contributing to continuous improvement initiatives and business growth opportunities.




- Working collaboratively with the broader leadership team to achieve organisational goals.

About You

You are a workplace rehabilitation professional with a passion for developing people, delivering exceptional customer service, and building strong relationships.

You will bring:

- Experience within the Occupational Rehabilitation industry.
- A strong understanding of workers compensation and workplace rehabilitation.
- Proven leadership experience or demonstrated readiness to step into a leadership role.
- Excellent communication, coaching and relationship management skills.
- Strong organisational and problem-solving abilities.
- A customer-focused approach and commitment to service excellence.
- The ability to balance operational priorities within a fast-paced environment.

Qualifications

Tertiary qualifications in one of the following:

- Occupational Therapy
- Physiotherapy
- Social Work
- Rehabilitation Counselling
- Nursing
- Medical Practitioner

And:

- Current registration with the relevant professional association (AHPRA, ASORC, ESSA, AASW or equivalent).

Additional Information

What we offer

- Newly created leadership opportunity within a growing organisation.
- Lead and influence a high-performing team of experienced professionals.
- Work closely with key customers and stakeholders.
- Truly flexible work arrangements (WFH, supportive of family commitments)
- Supportive team environment where you will be working with a passionate and dedicated multidisciplinary Allied Health team.
- The autonomy to manage your work, with experienced leaders and colleagues available when you need support or another perspective.
- Varied and meaningful work across workplace rehabilitation and injury prevention.
- A strong local Tasmanian team where your experience, judgement and ideas will be valued.
- Ongoing professional development and opportunities to grow within a large, well-established health organisation.
- An extensive empl

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