The Department of Education in Victoria is seeking a Customer Support Advisor for the School Bus Program to support the Student Travel System. This fixed-term role runs to 31 December 2028 and serves families and schools across regional and rural Victoria, assisting with transport enquiries and policy guidance.
You will use Salesforce, CRM and Genesys to handle calls and emails, update records, and provide information on transport services and eligibility.
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📌 Impactful Support Advisor, School Bus Program (Melbourne)
🏢 Department Of Education
📍 Melbourne
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