Aboriginal Tenancy List (ATL) Coordinator - Clerk 5/6 - NSW Civil and Administrative Tribunal

Department: NCAT CCD – Sydney NSW

$102,936 - $113,579 a year

Hybrid

3d ago , from Department of Communities and Justice NSW

Aboriginal Tenancy List (ATL) Coordinator

NSW Civil and Administrative Tribunal

- Principal location – Sydney CBD - Flexible working arrangements may be negotiated.
- Employment type – Ongoing – Full time (35 hours per week)
- Salary – Clerk Grade 5/6, Base Salary ($102,936 – $113,579), plus employer’s contribution to superannuation and annual leave loading

Your role

Make a meaningful difference by helping improve access to justice for Aboriginal people experiencing tenancy issues. As the Aboriginal Tenancy List (ATL) Coordinator, you will play an important role in supporting the effective operation and growth of the List, connecting tenants and landlords with appropriate support and advocacy services, and building strong relationships with Aboriginal communities and key stakeholders. This is a rewarding opportunity to contribute to a culturally responsive and accessible tribunal service.

What you’ll do

As part of the Consumer and Commercial Division at NCAT, you will coordinate the day-to-day operations of the Aboriginal Tenancy List, working closely with tribunal members, registry staff, Aboriginal communities and support organisations to ensure matters are managed efficiently and participants receive appropriate support.

You will also:

- Support tribunal members and the Registry in the management and preparation of matters listed before the Aboriginal Tenancy List (ATL), including preparation of lists and case files and liaison with parties, advocates and support agencies.
- Build and maintain robust, culturally appropriate relationships with Aboriginal communities, service providers, advocacy organisations, tenants and landlords.




- Connect participants with appropriate support and advocacy services and help address barriers to their participation in tribunal proceedings.
- Support tribunal proceedings and maintain accurate records, data and statistics to monitor the List's operation and outcomes.
- Respond to enquiries, manage the ATL inbox and provide coordination support to the ATL Manager and Management Committee.
- Contribute to promoting the ATL, strengthening stakeholder engagement and supporting the ongoing development and expansion of the List.
- Have the opportunity to build meaningful partnerships and contribute to improving outcomes for Aboriginal people accessing tribunal services.

What we’re looking for

- Experience working in a high-volume customer service environment, with the ability to manage competing priorities, respond to enquiries and provide timely, professional assistance.
- Demonstrated ability to build and maintain positive relationships with diverse stakeholders, including community organisations, service providers and external agencies.
- Strong written and verbal communication skills, with the ability to coordinate activities, maintain accurate records and manage administrative processes effectively.
- An understanding of the importance of culturally appropriate service delivery and a commitment to improving access to services and support for Aboriginal people.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s

📌 Aboriginal Tenancy List (Sydney)
🏢 Department: NCAT CCD
📍 Sydney