- Seeking for an experienced Workplace Experience Coordinator with committed to providing exceptional Workplace Experiences to manage the client's office
- Based in Sydney CBD | Land of the Gadigal people

Job ID

291622

Posted

14-Aug-2026

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Sydney - New South Wales - Australia

- Multinational Financial Services Company
- Seeking for an experienced Workplace Experience Coordinator with committed to providing exceptional Workplace Experiences to manage the client's office
- Based in Sydney CBD | Land of the Gadigal people

About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world’s Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

About The Role

We are seeking a dynamic and enthusiastic Workplace Experience Coordinator who is committed to delivering an exceptional service experience and upholding gold standard excellence in enhancing our workplace environment. In this pivotal role, you will be instrumental in coordinating and implementing innovative programs and initiatives that ensure the efficient functioning of our facilities while elevating employee engagement, well-being, and productivity.

With a dedicated focus on maintaining a safe, functional, and welcoming environment, you will proactively identify opportunities to optimize space utilization, streamline services, and enhance communication across teams. Your strong interpersonal skills and service-oriented mindset will be essential in exceeding the expectations of our workforce,



fostering an elevated experience, and ensuring seamless operations throughout our facilities.

What You'll Do

- Provides coordination and support for the delivery of both basic and more complex Workplace Services.
- Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer happiness.
- Provides basic and complex support for the Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management.
- Trains and assists peers with the delivery of workplace orientations.
- Performs other duties as assigned.
- Ensure compliance with health and safety regulations within the workplace.
- Assist in the implementation of emergency procedures and conduct safety drills.

Workplace Care

- Conduct Daily Site Checks: Perform daily walkthroughs of the workplace to assess the condition of facilities, amenities, and common areas.
- Provide feedback on the overall employee experience based on observations and interactions during site checks
- Identify opportunities for improvement and enhancement of the workplace environment
- Follows security and emergency procedures as defined for the property; responds to emergency situations in a calm, effective manner

Reception Services

- Greet employees and announce clients and visitors
- Conducts guest registration through badging software, issues visitor passes and validates parking
- Receives and transfers incoming calls to appropriate parties
- Serve as a point of contact for employee inquiries related to workplace services and amenities

Vendor and partner Management

- Provides access credential for vendors
- Escorts vendors on premises as required
- Processes invoices and ensures proper cost center coding

Administrative Support

- Responds to and resolves

📌 Sydney Workplace Experience Lead
🏢 CBRE
📍 Sydney