The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're focused on
supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with
communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and
wellbeing treatment or accelerating medical research. It's all part of the way we partner with the community to help every individual lead a healthy life.

About the role:

The Manager, Data Systems and Support leads the team responsible for the technical delivery, operation and continuous improvement of data collection systems, applications, integrations and processing services within the assigned Data Services portfolio. The role coordinates reliable, secure and supportable services from submission and validation through processing and agreed downstream reporting interfaces, working with collection, reporting, infrastructure, database and security owners.

The Manager balances business-as-usual support, annual collection changes and funded modernisation. The role provides technical and people leadership, establishes support and release controls, oversees cloud performance and cost, coordinates continuity and recovery assurance, manages suppliers within delegation, and leads technical service transition and legacy retirement while supporting adoption with appointed change managers. The role provides advice on service performance, delivery options and risks through approved governance and escalation channels.

The role is expected to provide effective technical leadership of cloud-hosted data services, including performance, capacity, cost and supportability. Specialist skills in technical solutions to manage the end-to-end process – from end user systems to data warehouse products is required. As a Technical Solutions Manager is expected to provide effective people management and will work closely with the Director Data services to ensure that any new systems, software, or functions can be adequately supported. The role works with stakeholders across the business and external partners.

The successful applicant will demonstrate sound leadership and people management skills, strong conceptual and analytical ability,



a detail focus and proven expertise in information management standards development as well as an ability to influence others.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

- Build the capability of the team to drive timely achievement of strategic particularly in relation to modernisation of platforms and ways of working.
- Identify emerging issues, risk and trends impacting on the successful achievement of key business objectives
- Implement sustainable solutions for data collections systems to centrally supported platforms to improve security, reliability, and scalability
- Develop and implement a strategic workplan for the Data Systems and Support team.
- Create and implement a governance model for automation.

Qualification(s):

Relevant tertiary qualifications in data management, cloud computing and automation and/or other qualifications in support of expertise is highly desirable.

Specialist Expertise:

- Service and people leadership: Demonstrated leadership of technical staff and production data/application services, including prioritisation, incident coordination, support models, supplier relationships and capability development.
- Cloud and data engineering: Strong practical understanding of Azure-hosted data services, SQL/database platforms, ETL/integration and secure file/application dependencies, sufficient to assess designs, diagnose delivery risks and direct specialist investigations.
- Delivery controls: Experience establishing source control, CI/CD, controlled releases, testing and reconciliation across production and non-production environments.
- Assurance and optimisation: Experience coordinating recovery exercises, access/security remediation and measurable performance,



capacity and cost improvements with platform owners.
- Commercial and stakeholder management: Experience defining requirements, assessing supplier proposals and managing contracted deliverables, service performance and commitments within delegation.
- Health data and modernisation: Experience with health collection/reporting cycles and data integrity is desirable. Experience with analytics platforms such as Databricks, governed data products and evaluation of modernisation options is desirable, subject to the confirmed portfolio.

What we offer:

- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service.
- A solid commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to participation in recruitment processes at Health, or experience any issues in applying, please feel free to email [email protected]. Please note that unsolicited applications from third parties cannot be accepted. If you have questions regarding the role, please message the contact person listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in line with our .

📌 Manager Data Systems and Support (Melbourne)
🏢 Department Of Health
📍 Melbourne