Customer Service Officer - Work from Home We are seeking a Customer Service Officer with call centre or inbound/outbound call experience to join a large service provider in a full-time role. My client is a well known national service provider who are looking to add another team member to their high performing unit. Extensive training & onboarding will be provided to get you up to speed. This is a great permanent opportunity for a CSO who needs the flexibility to work from home. The successful candidate will be able to demonstrate the following key standards: Previous experience in a call centre environment, with the ability to provide solutions & product information Service inbound/outbound calls to customers,



providing timely support and effective resolution of inquiries and issues Maintain accurate and detailed records of customer interactions KPIs of 40-60 calls a day Monday to Friday - 8am to 5pm Flexible breaks throughout the day for school drop off etc The first 6 months will very supportive with training, and mentoring You'll be part of a supportive team that have daily catch ups & support groups Qualifications and Skills: At least 1-2 years in a similar customer service role Polished & professional phone manner Transparent & concise communication Highly organised LP Consulting Services | labourpower-consulting-services

📌 Customer service officer – wfh (Australia)
🏢 Labourpower
📍 Australia