An outstanding leadership opportunity has become available for an experienced and motivated Residence Manager to join Aeralife Northcote.

As the leader of the residence, you will be responsible for creating a high-performing aged care community where residents receive exceptional care, employees feel supported and engaged, and operational outcomes are consistently achieved.

Leading a multidisciplinary team, you will oversee all aspects of the home's operations including resident experience, clinical governance, workforce leadership, quality and compliance, occupancy, financial performance and continuous improvement.

Working closely with your Regional Operations Manager and supported by dedicated teams across Quality, Governance & Risk, Operations, People & Culture, Finance, Procurement, IT and Marketing, you will have the opportunity to drive meaningful outcomes for residents, families and employees while contributing to the continued success of Aeralife.

The Prospect

This is a key leadership role responsible for the overall performance and day-to-day management of the residence.

You will lead and inspire a team of clinical, lifestyle, hospitality and operational professionals to deliver exceptional resident outcomes while ensuring compliance with the Aged Care Quality Standards, Aged Care Act and organisational expectations.

Success in this role will be achieved through strong leadership, effective workforce management, a commitment to continuous improvement and a genuine passion for creating a positive experience for residents, families and employees.

Key Responsibilities

- Provide overall leadership and management of the residence
- Lead, coach and develop multidisciplinary teams to achieve exceptional resident and employee outcomes
- Drive a positive, engaged and accountable workplace culture
- Ensure the delivery of safe, high-quality, person-centred care and services
- Maintain compliance with the Aged Care Quality Standards, Aged Care Act 2024 and all relevant regulatory requirements
- Oversee workforce planning,



rostering and staffing to ensure appropriate coverage and skill mix
- Drive continuous improvement initiatives and accreditation readiness
- Build trusted relationships with residents, families, healthcare providers and external stakeholders
- Manage resident feedback, complaints, incidents and service delivery outcomes in line with organisational standards
- Monitor and improve quality, clinical, operational and financial performance indicators
- Ensure effective AN-ACC processes, funding optimisation and documentation practices
- Manage clinical supply procurement and departmental reporting requirements
- Support occupancy growth and positive customer experiences through strong stakeholder engagement

About You

You are a passionate and experienced aged care leader who enjoys building high-performing teams, creating positive resident experiences and delivering strong operational outcomes.

To be successful in this role, you will bring:

- Current AHPRA registration as a Registered Nurse
- Undergraduate, graduate or postgraduate qualifications in Management, Business or a related discipline (or currently working towards)
- Minimum three years' experience in a leadership role within residential aged care
- Demonstrated experience managing successful accreditation, re-accreditation and compliance outcomes
- Strong understanding of the Aged Care Act 2024, Aged Care Quality Standards and regulatory environment
- Experience leading and developing multidisciplinary teams
- Strong clinical governance, quality management and continuous improvement experience
- Sound understanding of AN-ACC funding, documentation and aged care performance metricsStrong financial, operational and workforce management capabilities
- Excellent communication, stakeholder engagement and relationship-building skills
- Strong analytical, problem-solving and decision-making capabilities
- Excellent computer literacy and experience using electronic care management systems
- Current NDIS Worker Screening Check (or ability to obtain)

About Aeralife Northcote

At Aeralife Northcote, you'll thrive in a striking mode

📌 Residence Manager (Melbourne)
🏢 Aeralife
📍 Melbourne