Richmond, Melbourne | Full-time or Part-time | Hybrid flexibility

Fernwood Fitness is looking for an organised, proactive and friendly Franchise Site Coordinator to support the growth of our national club network.

This is a hands‑on coordination and administration role working closely with our National Franchise Manager. You’ll help us find potential new Fernwood locations, contact agents and developers, complete site mapping, keep our site pipeline up to date and provide general support across our franchising activities.

You don’t need to be a property expert. We’re looking for someone who is confident on the phone, enjoys research and follow‑up, is comfortable working with systems and spreadsheets, and can quickly pick up new programs and processes.

Franchise Site Coordinator

Richmond, Melbourne | Full-time or Part time | Hybrid flexibility

Fernwood Fitness is looking for an organised, proactive and friendly Franchise Site Coordinator to support the growth of our national club network.

This is a hands‑on coordination and administration role working closely with our National Franchise Manager. You’ll help us find potential new Fernwood locations, contact agents and developers, complete site mapping, keep our site pipeline up to date and provide general support across our franchising activities.

You don’t need to be a property expert. We’re looking for someone who is confident on the phone, enjoys research and follow‑up, is comfortable working with systems and spreadsheets, and can quickly pick up recent programs and processes.

What you'll be doing

- Sourcing potential new Fernwood locations across agreed areas.

- Regularly searching commercial property websites for suitable sites and new developments.

- Calling and emailing commercial agents, landlords,



developers and shopping centres about current and upcoming opportunities.

- Building on our existing network of agents and developers.

- Following up leads and keeping conversations moving.

- Completing site mapping using Fernwood’s mapping software.

- Mapping potential sites against our existing club network and member maps.

- Gathering key site information such as size, parking, access, visibility, surrounding businesses and indicative rental information.

- Keeping spreadsheets, Monday.com boards and site records accurate and up to date.

- Tracking contacts, follow-ups and next actions.

- Maintaining our agent and developer contact database.

- Assisting with emails, research, document preparation and other franchise administration.

- Supporting the National Franchise Manager with ad‑hoc projects and tasks as required.

About you

We’re looking for someone who:

- Is friendly, confident and professional on the phone.

- Is comfortable calling people they haven’t spoken to before.

- Is naturally organised and good at following things up.

- Enjoys research and finding information.

- Has good attention to detail.

- Is comfortable using Excel, Outlook, Teams and other everyday computer programs.

- Picks up new systems and software quickly.

- Communicates clearly and professionally by phone and email.

- Is proactive and happy to chase opportunities rather than wait for them to come in.

- Is adaptable, willing to learn and open to feedback.

- Is comfortable working independently while also being part of a team.

Previous experience in administration, coordination, franchising, property, business development, commercial leasing or a similar support role would be beneficial, but is not essential.

We’re more interested in finding someone with the right attitude, organisation and initiative who we can train in Fernwood’s site research, mapping and development pr

📌 Franchise Site Coordinator (Melbourne)
🏢 Fernwood Fitness
📍 Melbourne