Our purpose is to improve the financial wellbeing of our customers and communities. The Everyday Banking team supports the full spectrum of customers’ transaction banking and deposits needs from birth through to retirement. We support more than 9 million customers to manage their day-to-day spending, save towards their financial goals and meet other banking needs. We have end-to-end accountability for Retail Deposits and Transactions products and customer experiences, the Group’s Open Banking obligations, and key customer journeys including Disputes and Deceased Estates.

Do work that matters

As Product Lead for Deposits, you will work with the Product Stream Lead, other Product Leads and Product Managers to develop and evolve the product vision, strategy and roadmap. With direction and leadership from the Product Stream Lead, you will translate the agreed direction into explicit, measurable outcomes for your defined product area.

Within your defined product area, you will be accountable for product discovery, prioritisation, product performance, lifecycle health, run performance and continuous optimisation, and will contribute to the development and management of the broader product roadmap. Working closely with the Product Stream Lead, Product Managers and partners across Technology, Design, Data, Operations, Risk and other specialist teams, you will make evidence-based recommendations and trade-offs that deliver customer, commercial, operational and risk outcomes safely and sustainably.

Specifically, you will:

- Contribute to the development and evolution of the Deposits product vision and strategy,



under the leadership of the Product Stream Lead and aligned to Product Stream and Crew objectives.
- Translate agreed strategy into clear, measurable customer, commercial, operational and risk outcomes for your defined product area.
- Lead continuous discovery to identify, define, validate and prioritise meaningful customer and business problems before committing to solutions.
- Help shape and maintain an outcome-driven roadmap, making evidence-based prioritisation recommendations and decisions within your defined product area across customer value, commercial opportunity, operational impact, technology considerations, risk and regulatory requirements.
- Use customer research, product data, market insight, operational evidence and experimentation to inform product decisions rather than assumptions or stakeholder preference.
- Frame clear problem and opportunity statements, identify critical assumptions and hypotheses, and use proportionate experiments, prototypes and feedback loops to reduce uncertainty before scaling delivery.
- Partner with the Squad Tech Lead, Design, Data, Operations, Risk and specialist teams to assess desirability, viability, feasibility and usability, and to provide confidence in sequencing and delivery.
- Lead the defined product area across discovery, delivery, lifecycle management,



run performance and continuous optimisation.
- Monitor product performance using leading and lagging indicators, and adapt priorities when evidence shows that intended outcomes are not being achieved.
- Embed risk, controls, regulatory requirements, privacy, security and operational resilience throughout discovery, prioritisation, delivery and optimisation.
- Own product lifecycle health and run performance within your defined product area, partnering with Technology, Operations and Risk to prioritise incidents, recurring problems, vulnerabilities, resilience concerns and technology debt according to customer impact, risk and product outcomes.
- Assess the value and viability of product opportunities, including customer demand, commercial benefit, costs, operational impacts, market dynamics and regulatory considerations.
- Develop clear recommendations and investment cases that articulate the problem, evidence, expected outcomes, options, trade-offs and measures of success.
- Lead and coach Product Managers, strengthening product judgement, discovery, commercial, risk and stakeholder capabilities.
- Align the squad and stakeholders around agreed product direction, priorities, trade-offs and decisions, communicating progress through outcomes, insights and learning.
- Create an inclusive, high-performing environment in which team members understand the product vision, contribute to decisions, challenge assumptions and share accountability for outcomes.
- Support incremental, safe delivery of validated solutions and use real-world feedback to inform ongoing discove

📌 Product Lead, Deposits (Sydney)
🏢 Commbank
📍 Sydney