We are seeking an experienced and resilient Senior Support Worker to lead a specialised team in a 24/7 SIL home. You will be supporting a participant with high-intensity complex behavioural and psychosocial needs.
This is a hands-on leadership role. You will balance direct support delivery with mentoring a small team of support workers, ensuring the consistent delivery of the participant's Positive Behaviour Support Plan (PBSP).
Key Responsibilities
- Complex Care Delivery: Provide specialised, trauma-informed support to a participant with complex restrictive practices and high-risk behaviours.
- Manual handling and driving of a client specific van
- PBSP Implementation: Consistently apply, monitor, and role-model the strategies outlined in the client’s Positive Behaviour Support Plan to de-escalate behaviours of concern.
- Team Leadership & Mentoring: Act as the senior worker on the floor, providing guidance, debriefing, and on-the-job training to support staff.
- Shift & House Coordination: Oversee the day-to-day running of the household, including meal planning, medication administration, and maintaining daily logs.
- Stakeholder Collaboration: Work closely with the Team Leader and, at times, external care team members
- Compliance:
Enforce NDIS Quality and Safeguards Commission standards, documenting incidents and restrictive practice usage accurately.
- WHS management: ensure all WHS policies and processes are followed
Requirements & Qualifications
- Experience: Minimum 2–3 years of experience supporting NDIS participants with high complex behaviours, dual diagnoses, or forensic backgrounds within a SIL workplace.
- Qualifications: Certificate III or IV in Disability, Mental Health, Community Services, or a related field.
- PBSP Knowledge: Demonstrated experience implementing Positive Behaviour Support Plans and managing regulated restrictive practices.
- Leadership Skills: Proven ability to lead, motivate, and mentor a team during high-pressure situations.
About us
Soteria Independent Living provides quality group homes and supported independent living arrangements to people who require any level of support. We pride ourselves on catering to the individual needs of people with a range of disabilities and crafting homes where people can enjoy a fulfilling life. We aim to make sure each of our residents feels included, safe and happy.
Next Step
Check out our main website,www.soteria-il.com.au, to understand more about our business and how we operate.
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📌 Senior Support Worker (Brisbane)
🏢 Soteria
📍 Brisbane
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