RACV is seeking a Marketing Lead – Service Communications in Australia to shape member communications across welcome journeys, transactional and compliance messages. You will lead personalised, omni‑channel journeys and manage a team to implement and optimise them.
You will partner with marketing and cross‑functional teams to deliver operational plans, manage projects, and report progress to senior stakeholders, while driving efficiency and cost improvements in a fast‑paced workplace.
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📌 Service Communications Lead – Personalised Journeys (Melbourne)
🏢 RACV
📍 Melbourne
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