Job Description Thomson Reuters is seeking an experienced and commercially driven Strategic Account Manager to manage and grow a portfolio of our most important enterprise customers across Australia and New Zealand. This is a senior, quota-carrying sales role responsible for developing executive-level relationships, driving strategic account growth and identifying new revenue opportunities across our Corporate Software portfolio. The successful candidate will be a trusted commercial partner to senior customer stakeholders, with the ability to navigate complex enterprise environments, understand evolving business priorities and develop long-term, multi-solution partnerships. Working closely with Customer Success, Solution Consulting, Professional Services and other internal stakeholders, the Strategic Account Manager will play a critical role in strengthening customer relationships, protecting existing revenue and delivering sustainable growth through cross-sell, upsell and strategic expansion.

Key Responsibilities

- Own and execute the commercial strategy for a portfolio of named strategic enterprise accounts across Australia and New Zealand, with accountability for revenue growth, account expansion and commercial performance.
- Develop and maintain strong relationships with senior executives and key decision-makers, including CFOs, Heads of Tax, Finance, Procurement, Technology and Transformation leaders.
- Build and execute comprehensive strategic account plans that identify customer priorities, stakeholder relationships, whitespace opportunities, competitive positioning and long-term growth potential.
- Identify, develop and close significant cross-sell,



upsell and multi-solution opportunities across Thomson Reuters’ Corporate Software portfolio, including tax, financial reporting, compliance and e-invoicing solutions.
- Lead complex enterprise sales cycles, including chance qualification, solution positioning, commercial negotiations, procurement processes and contract execution.
- Proactively engage customers to understand their business challenges, regulatory requirements and transformation initiatives, positioning Thomson Reuters as a long-term strategic partner.
- Partner with Customer Success teams to monitor customer health, proactively address retention risks and support successful renewals, while maintaining clear ownership of commercial relationships and growth opportunities.
- Coordinate internal resources across Solution Consulting, Product, Professional Services and senior leadership to deliver a consistent and effective customer engagement strategy.
- Develop relationships across multiple business units, subsidiaries and geographies to expand Thomson Reuters’ presence within strategic accounts.
- Maintain accurate chance management, pipeline visibility and sales forecasts, ensuring transparent close plans and commercial accountability for significant opportunities.




- Lead strategic customer engagement and executive business reviews, demonstrating value delivered and identifying opportunities for further investment.
- Represent the voice of strategic customers internally, providing insights into market developments, competitive activity and evolving customer requirements.

Deliverables (Measure of Success)

- Consistent achievement of assigned sales and revenue growth targets across the strategic account portfolio.
- Measurable expansion of existing customer relationships through cross-sell, upsell and increased adoption of Thomson Reuters solutions across business units and geographies.
- Development and execution of strategic account plans, supported by strong executive relationships and clearly identified growth opportunities.
- Creation and progression of a healthy, qualified pipeline of significant enterprise opportunities, with strong conversion rates and predictable revenue outcomes.
- Effective management of commercial risks, including proactive identification and escalation of potential customer retention issues in partnership with Customer Success.
- Accurate sales forecasting, disciplined opportunity management and consistent execution of agreed account and deal strategies.
- Strong customer engagement, long-term relationship development and increased strategic relevance of Thomson Reuters within assigned accounts.

Required Qualifications

- 8+ years of experience in enterprise B2B software sales, strategic account management or complex solution selling, preferably within a SaaS environment.
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📌 Strategic Account Manager (Sydney)
🏢 AUS002 Thomson Reuters (Professional) Australia
📍 Sydney