Queensland University of Technology – Kelvin Grove QLD

1d ago , from Queensland University of Technology

- Remuneration:$161,241 to $168,919 pa (HEW9) (inclusive of $136,251 to $142,738 salary pa, 17% superannuation and 17.5% recreation leave loading)
- Location:Kelvin Grove
- Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

- $136,251 to $142,738
- Ongoing, full-time
- Kelvin Grove

- Reference number: 26615
- Term:Ongoing, Full-time basis
- Remuneration:$161,241 to $168,919 pa (HEW9) (inclusive of $136,251 to $142,738 salary pa, 17% superannuation and 17.5% recreation leave loading)
- Location:Kelvin Grove
- Open to: Applicants who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people are encouraged to apply.

Who are we looking for?

We are seeking a Team Leader, Client Technology to join Digital Business Solutions, Administrative Division.

The Team Leader, Client Technology provides leadership, management and coordination to a team of technology specialists across a range of activities.



This role is responsible for prioritising workloads across the team and managing competing priorities to ensure the delivery of productive and effective client focussed technology support services across QUT.The Client Technology team provides technology services and support across the client computing and learning environment service streams via face to face and remote support. This includes the provision and support of client computing, software, print, meeting rooms, collaborative spaces and learning environments.The work undertaken by the team is critical to driving business efficiencies, the adoption of digital transformation benefits, and ensuring that day to day IT client computing runs smoothly.This position reports to the Manager, Client Technology Operations for career planning, development, and performance expectations.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services.



DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT’s aspirations outlined in the QUT Connections Strategy..

What you need to succeed

- Education, training and/or relevant experience equivalent to postgraduate qualifications in a relevant discipline together with extensive relevant experience leading frontline technical service teams.
- Proven leadership skills, including the ability to motivate and inspire team members, provide clear direction and negotiate, manage and escalat[e] any conflicts.
- Exceptional communication and interpersonal skills, highlighted by the ability to forge and manage positive relationships across all organisational tiers fostering a collaborative workplace with common goals.
- Proven ability to plan and develop operational roadmaps, lead process improvement, and coordinate projects, including the definition and realisation of benefits.
- Proven expertise in analysing complex problems, conducting root cause analysis, responding to critical incidents, and delivering comprehensive reporting and analysis to facilitate continuous service improvement.
- Demonstrated experience partnering with developers and vendors to implement contemporary and innovative technologies, processes and practices.
- Strong technical expertise and awareness of new and emerging technology and trends in the industry, includi

📌 Team Leader, Client Technology (Brisbane)
🏢 Queensland University Of Technology
📍 Brisbane