RMS Cloud in Melbourne is seeking a customer support specialist to be the first point of contact for hotels, resorts and holiday parks across APAC, solving problems and teaching users how to get more from RMS. You’ll work in a versatile, async‑first environment with regional travel as needed, contribute to product feedback, and grow your knowledge and impact within a global SaaS business.
This role rewards ownership, clear communication and KPI delivery across first-response times, CSAT and