About The Role In the role of Administration Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service as part of the Administration team, within our Bookings Hub and various admitting areas.

Your duties will encompass but are not restricted to:

- Ensuring patients possess the appropriate level of health fund coverage.
- Accurate data entry and maintenance of relevant databases including our patient management system.
- Perform accurate and timely scanning and filing of documentation as required.
- Provide accurate Estimated Financial Consent and quotes in a timely manner to prospective patients.
- Efficiently and accurately perform pre-admissions and admissions processes (as required).
- Maintain positive relationships and strong communication networks with all stakeholders.

About You:

To be successful in this role, you will bring:

- Previous experience in hospital administration and with patient onboarding processes.
- Ability to organise and prioritise multiple tasks effectively.
- Ability to complete tasks within designated timeframes.
- Attention to detail and a high level of accuracy.
- Demonstrated high level of interpersonal and communication skills.
- Proven ability to work effectively in a team environment and independently as required.
- A positive, confident and enthusiastic approach.
- Strong customer service skills with a desire to exceed customer expectations.
- Intermediate to advanced computer and keyboarding skills including MS Office programs.
- In-depth knowledge of Health Funds and Insurance Companies.

Desirable
- Certificate in Medical Terminology
- Experience in patient administration software (eg. IBA or Meditech)




- Understanding of the workers compensation process and requirements required for quote estimation.
- In depth knowledge of how Overseas Patient quotes are estimated and delivered.

What’s in it for You:

At Ramsay, we care for our people by offering perks that truly support your career, wellbeing and lifestyle, including:

- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100 retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you’ll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

- Must provide or complete a National Police Check conducted within the previous 12 months.
- According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 25th November 2026

Reference number: JR117547

📌 Administration Officer (Nedlands)
🏢 Hollywood Private Hospital
📍 Nedlands