/nAre you looking to take the next step in your technology career? We are working with an organisation seeking multiple Associate Application Support Analysts to join a growing team, with several vacancies currently available./n
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/n This is an excellent opportunity for someone with 1-2 years of IT experience who enjoys troubleshooting, supporting business applications, and working closely with users and technical teams to ensure critical systems run smoothly./n
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/n About the Role /n
/nAs an Associate Application Support Analyst, you will help maintain and support business applications and platforms, investigate incidents, resolve technical issues, and contribute to ongoing system improvements. You'll work in a collaborative environment where you'll continue to develop your technical skills and gain exposure to a variety of enterprise applications./n
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Key Responsibilities/n /n
- Provide Level 1 and Level 2 application support.
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- Investigate and resolve application incidents and service requests.
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- Monitor application health and performance.
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- Work with internal stakeholders to identify and address system issues.
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- Assist with system upgrades, testing, and releases.
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- Maintain documentation and knowledge articles.
/n About You/n /n
- 1-2 years of experience in an IT support, application support, or platform support role.
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- Exposure to business applications, SaaS platforms, or enterprise systems.
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- Solid troubleshooting and problem-solving skills.
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- Excellent communication and stakeholder engagement skills.
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- A genuine interest in applications and platforms rather than infrastructure-focused support.
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- Eagerness to learn and develop within a supportive team environment.
/n What's on Offer?/n /n
- Multiple opportunities available within an established technology team.
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- Career development and mentoring opportunities.
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- Exposure to a diverse range of applications and technologies.
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- Supportive and collaborative culture.
/n If you're early in your IT career and looking to build your experience in application support, we'd love to hear from you. Apply today or contact us for a confidential discussion./n
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/nWe are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds./n
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/n#SCR-lucy-blumer
📌 Application Support Role (Canberra)
🏢 Emanate Technology
📍 Canberra
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