THRIVE with us

Think banking is all about numbers? Think again. At Credit Union SA, we’re all about people first – our members and their families, the communities we serve, and you. Who are our members? They are the people who trust us with their banking needs, and when they join us as a member, they become part of our thriving community.

For more than 65 years, we’ve delivered a fairer, smarter and more human alternative to traditional banks. A customer-owned banking organisation run by its members, for its members, with the purpose of helping South Australians thrive. At every stage of life, we see South Australians, because we're here too.

Our success is thanks to every one of our team members and the diverse thinking, collaboration and innovation they bring. That’s why we’re committed to creating a welcoming, inclusive workplace where everyone feels comfortable, valued and empowered to reach their full potential.

Want to make your contribution count with an innovative, purpose-driven organisation that supports you to THRIVE? Join us as Broker Relationship Manager and experience the Credit Union SA difference.

About the Role

Reporting to the Broker Partnership Manager, you will establish, grow and manage productive relationships with broker groups and individual brokers to generate quality lending introductions in line with agreed volume and quality targets. You will support the growth of our broker channel through proactive business development, responsive scenario support, broker education and accreditation, and disciplined management of your assigned territory and portfolio.

Other key responsibilities include

· Building and maintaining productive relationships with broker groups, individual brokers, aggregators and internal stakeholders.

· Undertaking proactive business development and sales activity to grow lending volumes and maintain an active and engaged broker network.

· Providing timely and accurate broker accreditation support, scenario assistance and product updates.

· Developing and delivering broker education and accreditation sessions covering current products, services and policies.

· Managing your assigned territory and visitation schedule,



using performance measures to monitor broker outcomes and identify opportunities for improvement.

· Maintaining accurate reporting, compliance and record-keeping requirements.

· Staying informed about Credit Union SA’s lending products, credit policies and relevant market developments.

· Contributing to a collaborative and high-performing Broker team through knowledge sharing, consistent delivery and support for colleagues.

What you’ll bring

To succeed in this role, you will have:

· Demonstrated experience in financial services, mortgage broking or relationship management, with strong lending knowledge and a proven ability to build and manager high-calue broker relationships.

· Robust relationship-building skills and the ability to maintain productive broker and stakeholder partnerships.

· A proactive business development approach, with the drive and accountability to achieve lending and relationship targets.

· Sound knowledge of mortgage lending products, credit policy and broker accreditation processes.

· Strong time management and organisational skills, including the ability to manage a scheduled territory and portfolio alongside competing demands.

· High attention to detail and a disciplined approach to reporting, compliance and record keeping.

· The ability to communicate product, policy and accreditation information clearly and accurately.

· An understanding of NCCP obligations, lending compliance requirements and ethical standards relevant to the broker channel.

Ideally, you will also have:

· Experience working with broker aggregator groups and managing an assigned territory.

· Familiarity with CRM or broker management platforms.

· Intermediate to advanced Microsoft Office skills, including Excel, Word and PowerPoint.

Why Credit Union SA?

At Credit Union SA,



we channel the profits we generate back to our members and our communities. It’s a purpose that inspires our people each day. And when you join us, you’ll find we’re just as committed to ensuring you have the opportunities and support you need to THRIVE in all areas of your life.

Here are some of the benefits you’ll enjoy at Credit Union SA:

· Take time out to fill your cup with four Thrive Days a year and a paid day off to celebrate your birthday.

· Learn, grow and progress your career with online training, internal and external development opportunities, study assistance, paid study leave, and assistance for professional membership fees.

· Stay fit and healthy with access to our free on-site gym, wellbeing program and annual flu shots.

· Be rewarded for your outstanding contributions with our CEO Awards, Service Awards and Milestone Recognition.

· Need extra support? Our Employee Assistance Program provides you and your family with free professional counselling whenever you need it.

· Make your pay go further with salary-sacrificing options and discounts on health insurance, general insurance, financial planning and loan products.

Are you ready to THRIVE?

Join Credit Union SA to make a positive impact on South Australians and your career.

To apply for this role, please send your cover letter and resume in Microsoft Word or PDF format via SEEK.

Applications close: Wednesday 25 November 2026.

We are actively looking to fill this role and reserve the right to shortlist and interview applicants while this advertisement is open, so we encourage you to submit your application at your earliest opportunity. We appreciate the time and effort an application takes, which is why we aim to respond to every applicant, regardless of the outcome.

Credit Union SA is an equal opportunity employer that welcomes and values the unique contributions of all people. We strongly encourage applications from people of all backgrounds, cultures, perspectives and experiences. We also support candidate requests for adjustment to accommodate disability or injury to ensure everyone can equitably participate in the selection process, so don’t hesitate to ask if you need any support.

📌 Broker Relationship Manager (Adelaide)
🏢 Credit Union
📍 Adelaide