Adactin Group is a 100% Australian-owned global IT consulting company, headquartered in Sydney. We are a trusted technology partner helping organizations drive end-to-end digital transformation through our deep expertise in Microsoft and AWS ecosystems, AI-powered Digital Engineering, and future-ready Quality Assurance.

Our managed delivery approach, backed by domain expertise, ensures successful outcomes for every project. At Adactin, we believe in the power of our people. We foster a dynamic and supportive environment where your career can grow alongside exciting projects that shape the future of technology. Join us, and be part of a team committed to innovation, excellence, and making a difference

- Contract role-
- Hybrid role
- Only from ACT

The Business Architect is responsible for designing and evolving business capabilities in alignment with organisational strategy. The role involves preparing configuration models (service maps) that identify relevant ICT configuration items (CIs) across ICT services and systems. The successful candidate will be required to:

- Liaise with ICT infrastructure, application, cyber security and business stakeholders to identify and document ICT components for 80 ICT service maps.
- Create and maintain 80 ICT service maps using the OpenText UCMDB platform, identifying critical business and ICT services and their associated components, including ICT systems, commercial software, applications, computers/devices, databases, network devices, ICT infrastructure and relevant stakeholders. Document the relationships between these components and the corresponding business and ICT services.
- Document and share knowledge of ICT service maps and Configuration Items (CIs) with technical, cyber security and business stakeholders.
- Apply in-depth knowledge of specific ICT platforms to provide expert advice on platform management and maintenance.



Work closely with third-party suppliers to ensure robust infrastructure capabilities and collaborate with architecture and shared services teams to maintain secure day-to-day technical operations.
- Exercise a high degree of independence, applying sound judgement and considering broader organisational implications. Work under general guidance while demonstrating technical leadership, driving innovation, improving workplace practices and managing competing priorities in line with strategic objectives.
- Contribute to team leadership and management where required.

Key Duties and Responsibilities

- Assist in delivering an optimal strategic systems landscape.
- Manage the design, installation and operation of the ICT configuration management landscape.
- Provide broad technical support across project build, testing and solution deployment activities.
- Contribute to the administration and operation of configuration database solutions.
- Manage technical operations for ICT solutions and interfaces.
- Perform problem management, troubleshooting and root cause analysis.
- Support effective alignment and collaboration with key third-party suppliers.
- Manage technical change management activities.
- Develop staff capabilities through coaching, mentoring and succession planning.
- Drive innovation, continuous improvement and effective change management.
- Proactively share knowledge and expertise as a subject matter expert, providing guidance and mentorship to less experienced colleagues.
- Collaborate with a broad range of internal and external stakeholders to achieve project outcomes.
- Prepare, review and maintain technical documentation and reports.
- Monitor work outputs and ensure quality standards and deliverables are consistently achieved.
- Demonstrate qualified integrity and promote ethical workplace practices.

For more information, email me at [email protected]

📌 Business Architect (Canberra)
🏢 Adactin
📍 Canberra