Virgin Australia Group is seeking a data and reporting skilled to support our Customer Operations Contact Centres. You will work with Genesys data, Power BI and Excel to provide accurate performance insights across onshore and offshore operations.
You’ll prepare daily to monthly reports, validate data definitions, and build dashboards to illustrate service levels, workload, and customer outcomes. A hybrid work style and travel discounts are offered.
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📌 Reporting Analyst, Customer Operations – Power BI (Brisbane)
🏢 Virgin Australia Group
📍 Brisbane
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