Catering Administration Lead | Defence Services | Western Australia

Location: Western Australia – Multiple Defence Sites
Division: ISS Defence – Living & Working Services
Employment Type: Full Time

Take the Lead in Catering Administration with ISS!

Are you an experienced administration professional with a passion for organisation, financial accuracy and keeping operations running smoothly?

ISS Facility Services is seeking a highly organised, detail-oriented and proactive Catering Administration Lead to support our Defence catering operations across Western Australia.

This is an exciting opportunity to take ownership of key administrative and financial processes, work with multiple operational teams and play an important role in delivering quality catering services that support Australia's Defence Force.

At ISS, we make space for people and businesses to thrive.

About the Chance

As the Catering Administration Lead, you'll oversee the administration and coordination of food operations across allocated Defence sites, working closely with the Regional Food Operations Manager and operational teams.

You'll be responsible for financial administration, billing, reporting, workforce coordination, compliance tracking and purchasing processes, ensuring operations run efficiently and meet business and contractual requirements.

This role is ideal for someone who enjoys managing competing priorities, working with numbers, improving processes and collaborating with teams across multiple locations.

Key Responsibilities

- Lead administration operations: Coordinate catering administration activities, systems and processes across multiple Defence sites.

- Manage financial processes: Oversee billing, invoicing, credit requests, reconciliation and financial reporting to ensure accuracy and compliance.

- Support workforce administration: Maintain employee records, rosters, organisational structures and personnel movements.

- Coordinate onboarding and compliance: Assist with onboarding, transfers, training records and compliance requirements.

- Support budgeting and forecasting: Work with operational management on budgeting, financial forecasting and cost-control activities.





- Manage purchasing administration: Maintain supplier documentation, purchasing records and contract administration requirements.

- Maintain reporting and compliance: Ensure data integrity across operational, financial and reporting systems.

- Coordinate stock reporting: Support inventory governance, stock reporting and administration of stock management systems.

- Work with key stakeholders: Act as a central point of contact between operational teams, finance, management and administration.

- Drive continuous improvement: Identify opportunities to streamline processes, improve reporting accuracy and strengthen administrative efficiency.

About You

We're looking for a confident, organised and detail-focused professional who thrives in a busy operational environment and enjoys taking ownership of administrative processes.

To be successful, you'll have:

- Minimum 3 years' experience in administration, finance, hospitality, catering or operational support

- Demonstrated experience coordinating multiple stakeholders across a large or geographically dispersed operation

- Strong knowledge of billing, reconciliation, reporting and administration processes

- Excellent organisational skills and the ability to manage competing priorities

- High attention to detail and accuracy, particularly when working with financial information

- Strong communication and stakeholder engagement skills

- Confidence working independently and taking initiative

- Excellent problem-solving skills and a continuous improvement mindset

- Proficiency in Microsoft 365, particularly Excel

- The ability to meet deadlines and maintain accurate records in a fast-paced environment

Essential Requirements

- Australian Citizenship – mandatory





- Ability to obtain and maintain a Defence Baseline Security Clearance

- Current unrestricted Australian Driver's Licence

- Ability to meet the physical and operational requirements of the role

- Ability to comply with Defence site access, safety and security procedures

Highly Regarded

- Previous experience within Defence, government, hospitality or catering operations

- Experience supporting administration across multiple sites or locations

- Knowledge of ERP, purchasing or workforce management systems

- Experience with stock management, budgeting and financial reporting

- Food Safety Supervisor qualification

- Certificate III in Business or equivalent

Why Join ISS?

At ISS, our people are at the heart of everything we do.

We offer:

- Career development: Opportunities to grow your skills and progress within a global organisation

- Meaningful work: Support essential catering operations for Australia's Defence Force

- Supportive team culture: Work with experienced operational leaders and collaborative teams

- Professional growth: Build valuable experience across finance, administration and operations

- Employee benefits: Access to retail discounts and wellbeing initiatives

- Diverse responsibilities: Enjoy a varied role where no two days are the same

Ready to Take the Next Step?

Put your administration and coordination skills to work in a role where you can make a real difference!

If you're an experienced administration professional who enjoys working with people, managing processes and delivering accurate results, we'd love to hear from you.

Click APPLY NOW and build your career with ISS while supporting Australia's Defence Force!

Diversity & Inclusion

ISS is committed to creating a diverse, inclusive and respectful workplace where everyone has the opportunity to thrive.

We encourage applications from Aboriginal and Torres Strait Islander peoples, veterans and Defence family members, people with disability, culturally and linguistically diverse communities and members of the LGBTIQA+ community.

Learn more about ISS Australia & New Zealand at www.au.issworld.com.

We respectfully request no agency approaches.

📌 Catering Administration Lead | Western Australia (Perth)
🏢 ISS Facility Services
📍 Perth