Store Locations

One Systems Australia operates across multiple Adelaide locations, including:

- Salisbury

- Hope Valley

- Norwood

- Mount Barker

The primary work location will be confirmed during recruitment.

Working Hours & Employment Type

- Employment: Permanent Part-Time

- Positions Available: 2

- Working Days: Rostered during store trading hours

- Part-Time Hours: Weekly hours and days to be agreed based on business requirements and candidate availability.

- Career Prospect: Permanent full-time employment may be considered for suitable candidates.

Store Trading Hours

- Monday to Friday: 9:00 am – 5:00 pm

- Saturday: 10:00 am – 4:00 pm (Norwood)

- Other stores' weekend hours may vary.

About One Systems Australia

One Systems Australia is a growing, locally owned technology retail and computer support business helping Adelaide customers with laptops, computers, smartphones, software issues, hardware upgrades and everyday technology solutions.

We believe in friendly customer service, practical technical knowledge and honest advice.

We are seeking two enthusiastic and reliable individuals who enjoy working with customers, understand consumer technology and are comfortable solving everyday computer and mobile device problems.

About the Role

This is primarily a customer-facing retail sales and technical assistance position, combining customer service, everyday software troubleshooting, basic computer upgrades and retail store operations.

We're looking for someone with practical technology knowledge who enjoys helping people, explaining solutions and taking ownership of customer enquiries.





Advanced computer repair or formal IT engineering experience is not required.

Key Responsibilities

Retail Sales & Customer Service

- Welcome customers and assist with technology-related enquiries.

- Recommend suitable products, accessories and services.

- Handle retail sales, service bookings and customer collections.

- Explain technical issues and solutions in simple language.

- Provide repair quotations, progress updates and customer follow-ups.

- Manage customer enquiries by phone, email and in person.

Computer & Mobile Technical Assistance

- Troubleshoot common Windows and software-related problems.

- Assist with software installation, updates, drivers and system configuration.

- Diagnose basic laptop and desktop performance issues.

- Perform basic SSD and RAM upgrades.

- Assist with smartphone settings, software issues and data transfers.

- Set up email accounts, Microsoft 365, printers and everyday applications.

- Assist with data backups, transfers and new-device setup.

- Identify issues requiring assessment by an experienced technician.

Store Operations

- Manage repair bookings and customer records.

- Assist with inventory, stock and product displays.

- Maintain a clean and organised retail environment.

- Work independently when required and manage daily store activities.





What We're Looking For

- Previous retail sales or customer service experience.

- Good understanding of computers, laptops and smartphones.

- Practical knowledge of Windows and common software troubleshooting.

- Basic understanding or experience with SSD and RAM upgrades.

- Strong communication and customer service skills.

- Confidence explaining technology to everyday customers.

- A friendly, professional and reliable attitude.

- Ability to work independently and manage customer enquiries.

- Willingness to learn new products and technical skills.

Experience in computer retail, electronics sales, mobile phone stores or consumer technology support will be highly regarded.

Formal IT qualifications are not essential. We value practical knowledge, customer service experience and a willingness to learn.

What We Offer

- Permanent part-time employment with a growing Adelaide business.

- Supportive small-team environment.

- Hands-on experience with everyday consumer technology.

- Training and opportunities to develop technical and retail skills.

- Varied responsibilities and opportunities for career growth.

- Permanent full-time opportunities for suitable candidates.

How to Apply

If you enjoy technology, have a customer-focused attitude and are confident helping people with everyday computer and mobile issues, we'd love to hear from you.

Apply through SEEK with your resume and a brief introduction outlining your customer service experience, technical knowledge and availability.

One Systems Australia

Local Repair. Honest Advice.

www.onesystems.com.au

📌 Retail Sales & Technical Support Assistant – Computer and Mobile (Adelaide)
🏢 Fourtech IT Systems
📍 Adelaide