About us

The Canberra Maxillofacial Centre is a leading Oral and maxillofacial surgical practice located in Woden, ACT. We are committed to providing exceptional patient care and maintaining the highest standards of clinical excellence. Our team of experienced specialists and support staff work collaboratively to deliver comprehensive maxillofacial services to our patients. We pride ourselves on creating a professional, welcoming environment where both staff and patients feel valued and supported.

About the role

We are seeking an experienced Practice Manager to join The Canberra Maxillofacial Centre on a full-time basis. Based in our Woden, ACT clinic, you will play a pivotal role in the day-to-day operations of our practice, ensuring smooth administrative and clinical workflows whilst maintaining the highest standards of patient care and service delivery. This is a strategic position that directly impacts the success of the practice and the experience of both our patients and staff members.

Key responsibilities

- Overseeing all administrative operations and ensuring the practice runs efficiently and effectively on a daily basis

- Managing the practice reception team, including recruitment, scheduling, training and performance management

- Handling patient scheduling, appointment management and ensuring optimal clinic efficiency

- Managing financial administration, billing, invoicing and maintaining accurate financial records

- Knowledge of medical software- Gentu/Genie

- Ensuring compliance with relevant dental and healthcare regulations, including privacy legislation and WorkCover requirements





- Liaising with clinical staff to support operational needs and resolve any practice-related issues

- Managing practice facilities, equipment maintenance and vendor relationships

- Implementing and maintaining quality assurance procedures and best practices

- Preparing management reports and providing regular updates to the practice owner

- Managing practice marketing initiatives and patient communication strategies

What we're looking for

- Proven experience as a Practice Manager or equivalent administrative leadership role within a dental, medical or healthcare setting

- Strong knowledge of dental practice management systems and software, including patient management software and accounting systems

- Excellent organisational and time management skills with the ability to prioritise multiple tasks effectively

- Demonstrated experience in staff management, recruitment and performance development

- Proficiency in financial administration, budgeting and general accounting principles

- Thorough understanding of medical/dental practice regulations, patient privacy requirements (Privacy Act) and healthcare compliance standards

- Excellent communication and interpersonal skills,



with the ability to build positive relationships with staff, patients and external stakeholders

- Strong problem-solving abilities and initiative in identifying and implementing improvements

- Professional presentation and customer service orientation

- Relevant qualifications such as a Certificate IV in Health Administration or similar formal business administration qualification would be advantageous

- Nursing or dental experience is ideal

What we offer

We are committed to creating a supportive workplace where our team members can thrive professionally and personally. We offer competitive remuneration commensurate with experience and qualifications. You will have the opportunity to work with a dedicated clinical team in a modern, professional facility. We provide ongoing career development opportunities and support career progression within the practice. Our collaborative work environment values input from all team members and encourages a positive, respectful culture. We are flexible where possible regarding work arrangements and are committed to supporting the health and wellbeing of our employees through various workplace initiatives.

If you require any adjustments or alternative formats of information at any stage of the recruitment process, we encourage you to contact us and discuss your needs.

Apply now

To apply for the Practice Manager position, please submit your CV, a cover letter outlining your relevant experience, and the names of two professional referees to The Canberra Maxillofacial Centre. We look forward to hearing from you.

📌 Practice manager (Woden Valley)
🏢 The Canberra Maxillofacial Centre
📍 Woden Valley