Are you passionate about lifestyle fashion? Do you have a flair for customer service and a knack for sales? Join our team at DFO Brisbane and help us provide an exceptional shopping experience to our customers.

About Us:

Thomas Cook began making boots out of an inner suburb of Melbourne in 1924 and continues to deliver Australian designed apparel and footwear to today’s market. Synonymous with the Australian Outback, Thomas Cook has become an iconic representation of true Australian life through four generations of the Cook family. The brand and product have become an integral part of the Australian country lifestyle.

Our brands include Thomas Cook, Wrangler, Bullzye, Pure Western, Avenel Hats & Twisted X Boots.

Positions: Retail Assistants - 1x Part-time (approx 3 days/ 20 hours per week) per week & 2 x Casual (approx 3 days/ 18 hours per week)

Position Overview:

As a Retail Assistant at our DFO Clearance Store, you will be part of a dynamic and customer-focused team, delivering exceptional service, assisting customers with product selection, and creating a positive and memorable shopping experience. Reporting to the Store Manager, your passion for lifestyle fashion, combined with your commitment to helping customers, will contribute to both customer satisfaction and store success.

We're currently looking for team members who are available to start as soon as possible and have the flexibility to work up to three days per week. During regular trading periods, employees are typically rostered for only one weekend shift, helping to support a great work-life balance. Plus, with store trading hours of 10:00am to 6:00pm, there are no late-night shifts required.





Key Responsibilities:

- Customer Service: Greet and assist customers with their purchases with a genuine commitment to exceeding expectations.

- Sales: Have a passion and willingness to achieve sales targets as a part of a motivated and enthusiastic team

- Product Knowledge: Stay informed about our product lines and current trends to better assist customers.

- Merchandising: Help with the arrangement and presentation of merchandise to create an appealing store environment.

- Inventory Management: Assist with daily replenishment

- Store Maintenance: Ensure the store is clean, organised, and well-maintained at all times whilst ensuring safety

Skills & Experience:

- Passion for Fashion: A strong interest lifestyle fashion is highly regarded.

- Customer Service Experience: Previous retail or customer service experience is preferred.

- Communication Skills: Excellent verbal communication skills and a friendly, approachable demeanour.

- Team Player: Ability to work collaboratively with other team members and contribute to a positive work environment.

- Flexibility: Availability to work diverse hours, including weekends and holidays.

What We Offer:

- Employee discounts on our apparel and accessories.

- A fun, dynamic work environment with a supportive team.

- Training & Development opportunities

If you’re ready to join a team that celebrates the Country & Western lifestyle and values exceptional customer service, we’d love to hear from you!

How to Apply:

Please send your resume and a brief cover letter outlining your interest in the position via the “apply now”.

📌 Casual/Part-Time Sales Assistant Roles (Brisbane)
🏢 Thomas Cook Boot and Clothing
📍 Brisbane