Introduction

ACEREZ is the appointed Network Operator for the Central-West Orana Renewable Energy Zone (CWO REZ), Australia’s first REZ and a nationally significant infrastructure program. ACEREZ Maintenance and Lifecycle (M&L;) Contractor is responsible for maintaining the network assets for the duration of the 35-year term. We are recruiting a Community & Stakeholder Coordinator to join our ACEREZ M&L; team on a full-time permanent basis, based at our long-term offices in Mudgee.

Description

THE OPPORTUNTIY

Reporting to the Community & Stakeholder Manager, this role will be the first point of contact for external enquiries, coordinate communications with the Network Operator, manage our community and stakeholder engagement (CSE) database, and help deliver local initiatives that build trust across the region. It suits someone who enjoys variety, takes pride in getting the detail right and wants to grow with a long-term regional operation.

Skills and Experiences

Key Responsibilities

This position will

- Coordinate, draft and track M&L; communications, notifications, reports and information requests with the Network Operator and other external stakeholders
- Act as first point of contact for phone, email and written enquiries, triaging, responding where authorised and referring or escalating to the right owner
- Administer the CSE database as the controlled record of stakeholder interactions, enquiries, complaints, commitments and outcomes
- Track open enquiries, complaints and commitments through to closure, escalating overdue or high-risk matters
- Support the planning and delivery of community meetings,



briefings, events, consultation, sponsorships and local participation programs
- Prepare correspondence, presentations, meeting packs, minutes, action registers and stakeholder updates
- Maintain governance and version control for project plans, procedures, registers and templates, and complete periodic compliance checks against approved plans and commitments
- Support reporting on enquiries, complaints, engagement activity, emerging themes and risks
- Work with asset management, maintenance, safety and commercial teams to keep stakeholder information consistent, timely and approved

Skills & Qualifications

- Qualification in communications, community engagement, public relations, social science, business administration or a related field (desirable)
- 3 to 5 years’ experience in communications, community engagement, stakeholder coordination, customer service or project support, ideally in regional areas (essential)

- Experience managing stakeholder, CRM or case management databases, with strong attention to data quality and records (essential)
- Strong written communication skills across correspondence, briefings, reports and public-facing materials
- Experience triaging and resolving external enquiries or complaints in a qualified and empathetic way
- Working knowledge of document control, approvals, action tracking and compliance monitoring
- Experience in infrastructure, utilities, construction or asset management environments (desirable)
- High proficiency in Microsoft 365, including Excel, SharePoint and Teams
- Current driver’s licence

📌 Community and Stakeholder Coordinator (Mudgee)
🏢 ACEREZ
📍 Mudgee