At Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.

Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics. In the digital space, we’re proud to have SISU Health and InstantScripts—and most recently, we’ve launched our newest retail beauty stores, atomica.

About us:

What began in 1910 as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.

Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.

What you’ll do:

We're seeking a highly organised and analytical CSO & Category Administrator to join our Ethicals team. Reporting to the CSO & Ethicals Compliance Manager, you'll play a key part in supporting Community Service Obligation (CSO) compliance, pricing administration, reporting and category operations. You'll work closely with Category Managers and a broad range of internal and external stakeholders to ensure critical processes, claims and reporting activities are completed accurately and on time.

Key Responsibilities Include:

- Maintain accurate customer, product, pricing and compliance data across multiple systems
- Coordinate monthly PBS price changes,



stock revaluations and associated claims processes
- Support PBS Reform activities and facilitate communication across key stakeholder groups
- Create and maintain pricing templates and sales deal information to support wholesale and retail pricing strategies
- Produce and distribute regular reports, ensuring data integrity and compliance requirements are met
- Manage customer master records and maintain CSO-related account attributes
- Drive continuous improvement initiatives to enhance reporting accuracy, efficiency and process controls
- Support administration of the Dispensary Management inbox and ensure queries are resolved in a timely manner

If you're detail-oriented, enjoy working with data and systems, and are looking to develop your career within the pharmaceutical and healthcare industry, we'd love to hear from you.

What you’ll bring:

- Knowledge or understanding of pharmaceutical products, government requirements and relevant compliance schemes such as the Community Service Obligation (CSO) is desirable
- Experience within the pharmaceutical industry is desirable
- Strong organisational, multi-tasking and time management skills, with the ability to manage competing priorities
- High level of attention to detail and accuracy




- Sound analytical and problem-solving skills, with the ability to interpret data and communicate relevant insights
- Ability to adapt to change and maintain a versatile and positive approach
- Proficient in Microsoft Office applications, Outlook, Excel and Word
- Ability to establish and maintain effective administrative processes and systems

Why us?

- Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, Clear Skincare Clinics and Instant Scripts
- Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group
- Novated leasing options
- Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
- Beautiful outdoor terrace for work and recreation
- Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
- Dedicated end of trip facilities (cycle racks, showers, lockers)

Aboriginal and Torres Strait Islander Applicants

Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.

As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.

📌 CSO & Category Administrator (Melbourne)
🏢 Wesfarmers Health
📍 Melbourne