Customer Service/n Your new company /n Join a well-established organisation within the automotive industry, supporting a busy vehicle deliveries division dedicated to delivering exceptional customer experiences. Operating in a fast-paced and collaborative environment, this team prides itself on providing outstanding service while supporting customers throughout the delivery journey. Your new role /n We are currently seeking 4 Customer Experience Coordinators to join the team on a 3-month temporary assignment with potential to extend.Based in Pymble, you'll play a key role in coordinating customer communications, managing delivery activities, and ensuring a seamless experience from order through to vehicle delivery.
/n Key responsibilities include: /n /n
- Coordinating customer orders and vehicle delivery activities
/n
- Providing proactive updates and exceptional customer service via phone and email
/n
- Managing customer enquiries and resolving issues professionally
/n
- Maintaining accurate customer records and documentation
/n
- Liaising with internal stakeholders and external suppliers
/n
- Monitoring key milestones and ensuring deadlines are met
/n
- Processing documentation with a high level of accuracy
/n
- Following up on outstanding actions and customer requests
/n
- Contributing to process improvements and service excellence initiatives
/n /n
/n
What you'll need to succeed /n
/nTo be successful in this position, you'll demonstrate:/n /n
- Previous experience in customer service, administration, coordination, order management, or contact centre environments
/n
- Strong verbal and written communication skills
/n
- Excellent stakeholder management and relationship-building abilities
/n
- High attention to detail and solid organisational skills
/n
- The ability to multitask and manage competing priorities
/n
- A proactive and solutions-focused mindset
/n
- Confidence communicating with customers and suppliers
/n
- Intermediate Microsoft Office skills
/n /n
/n
What you'll get in return /n
/n /n
- $36.81 per hour + Super
/n
- 3-month temporary assignment with potential to extend
/n
- Immediate start available
/n
- Monday to Friday, 8:30am - 5:00pm
/n
- Free shuttle bus provided to and from Pymble Train Station
/n
- Supportive and collaborative team culture
/n
- Opportunity to further develop your customer service and coordination skills
/n
- Exposure to a fast-paced and dynamic environment
/n
- Full-time hours with excellent work-life balance
/n /n
/n
What you need to do now /n
/n
/n
/nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now./n
/nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career./n
/n#3027962/n
📌 Customer Service Coordinator (Sydney)
🏢 Hays
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.