We are seeking a Front Office Duty Manager to join our team at Hilton Garden Inn Busselton. As a Duty Manager, you will be responsible for assisting and supporting the Front Office Manager in ensuring efficient and effective operations within the hotel's Front Office Department.

Key Responsibilities:

- Assist in overseeing the daily operations of the Front Office, including reception, reservations, and guest services

- Supervise and support team members in their roles, providing guidance and training as required

- Ensure exceptional guest service is consistently delivered, and any issues or concerns are addressed promptly

- Be responsible for managing shift handovers and ensuring accurate reporting and record keeping
- A adaptable approach to working hours, with the ability to work shifts, weekends, and overnight when required

What We're Looking For

- Demonstrated experience in a similar role within a hotel environment, with a focus on front office operations
- Friendly, bubbly, and positive demeanour with strong communication, organization, and coordination skills




- Ability to work well independently and as part of a team
- Responsible and self-motivated
- Patient, proactive, and reliable in problem-solving
- Able to maintain excellent relationships with team members
- Able to support other department such as housekeeping, maintenance and F&B; team.
- Quick to learn new computer systems
- Fluent in spoken and written English to meet business needs
- Demonstrates long-term commitment to the role and team

It would be advantageous if you have:

- RSA accreditation, preferably with Approved Manager status
- Up to date First Aid Certificate
- Aquatic Rescue qualification To be considered for this role, applicants must have unrestricted working rights in Australia, as visa sponsorship is not available for this position.

Why Join Us?

- Access to Hilton Team Member travel benefits worldwide

- Opportunities for training and career development

- Supportive and inclusive team environment

- Be part of one of the world's leading hospitality brands

📌 DUTY MANAGER (Busselton)
🏢 Hilton Garden Inn
📍 Busselton