Engineering Manager - Hawthorn East

Engineering Manager - Hawthorn East

12 Nov
|
Coles Group
|
Hawthorn East

12 Nov

Coles Group

Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

About the role

As an Engineering Manager, you provide engineering leadership across multiple cross-functional product squads. You are accountable for building high-performing engineering teams, delivering predictable, high-quality software, and ensuring the products your teams build remain reliable, secure and operable in production. Working as an equal partner with Product, Design and Engineering, you help shape priorities, influence technical decisions and enable teams to balance customer outcomes, engineering quality, delivery commitments and operational excellence while continuously improving engineering capability, engineering practices and operational maturity.

Success in this role is measured not only by the software delivered, but by the strength of the engineering teams, the quality and reliability of the products they build, and their ability to continuously improve how they deliver customer value.

Work Experience

- 5+ years leading high-performing software engineering teams delivering complex digital products
- Strong experience developing web, mobile or cloud-native applications within modern engineering environments
- Demonstrated success building high-performing engineering cultures through coaching, mentoring and performance leadership
- Experience leading cross-functional product squads, partnering closely with Product and Design to deliver customer outcomes through collaborative product discovery, decision-making and delivery
- Experience balancing customer outcomes, engineering quality, operational excellence and delivery commitments




- Strong operational experience supporting production systems, incident management and continuous service improvement
- Experience working with distributed systems, cloud platforms, CI/CD pipelines and modern software engineering practices
- Proven ability to build trusted partnerships and influence technical, product and organisational decisions across Product, Design and Engineering without direct authority

Key Responsibilities

People Leadership

- Build, coach and lead high-performing engineering teams across multiple product squads
- Lead performance management, recognising high performance while proactively addressing performance concerns
- Recruit, retain and develop diverse engineering talent aligned with organisational capability needs
- Champion Coles’ engineering culture, values and ways of working

People Engineering Delivery & Execution

- Manage engineering capacity, dependencies, risks and delivery constraints
- Continuously improve engineering flow through measurement, retrospectives and delivery improvements
- Ensure engineering risks are identified early and actively managed
- Balance feature delivery with engineering investment, operational improvements and technical debt reduction

Engineering Operations & Reliability

- Champion the principle of “You Build It, You Run It” across engineering teams
- Own engineering release readiness and ensure products meet agreed operational criteria before production deployment.
- Lead production support, incident management and service restoration activities
- Drive post-incident reviews focused on learning and continuous improvement

Stakeholder Partnership

- Build trusted relationships across Product, Design and Engineering
- Operate as an equal member of Product, Design and Engineering triads
- Communicate engineering risks, delivery trade-offs and technical decisions clearly
- Influence roadmap and prioritisation decisions using engineering insight and delivery data

What’s in it for you?

- Flexible working options:



We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample current products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 196577

Employment Type: Full time

📌 Engineering Manager - Hawthorn East
🏢 Coles Group
📍 Hawthorn East

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