About Show Group & CTM

Corporate Travel Management (CTM) is a global, award-winning provider of innovative travel management solutions across corporate, events, leisure and loyalty markets. With more than 3,000 employees across Australia, Recent Zealand, Asia, North America and Europe, we combine personalised service with innovative technology to deliver exceptional customer experiences.

Show Group, part of CTM, specialises in travel management for the entertainment, film, stage, screen and creative industries. We support some of Australia's largest productions, delivering tailored travel and logistical solutions that keep complex productions and tours running smoothly, on time and within budget.

Our people are at the heart of everything we do. Guided by CTM's values – Connect, Deliver and Evolve – we foster a collaborative, innovative and forward-thinking team with a shared passion for travel and entertainment.

About the Role

Reporting to the National Manager – Planning & Design, the Entertainment Reconciliation Officer (ERO) plays an important role in ensuring the accurate and timely financial reconciliation of projects across an allocated Show Group business vertical.

You'll be involved from the early planning and design stages of new projects and accounts, helping establish effective reconciliation processes and best practices before projects are handed over to our Travel Specialists for execution through SHOWhub.

Once projects are underway, you'll take ownership of their ongoing financial reconciliation, working closely with Travel Specialists, internal CTM stakeholders, client accountants and travel suppliers to ensure invoicing, payments and project budgets are accurately managed throughout the project lifecycle.





This is a hands-on role where attention to detail, initiative and strong stakeholder relationships are essential. You'll help minimise financial risk, prevent avoidable errors and ensure projects remain financially on track, while contributing to an exceptional customer experience.

Production travel can be unpredictable, and flexibility is sometimes required outside standard business hours to meet customer needs and production schedules.

About You

You're a proactive and self-sufficient individual who enjoys working with numbers, solving problems and taking ownership of getting things right. You're comfortable managing competing priorities, following up on outstanding matters and working with a variety of stakeholders in a fast-paced environment.

Ideally, you'll bring:

- Experience in accounts payable/receivable, financial administration, bookkeeping or reconciliation.
- Strong analytical and problem-solving skills, with exceptional attention to detail and accuracy.
- Excellent organisational and prioritisation skills, with the ability to manage multiple projects and deadlines.
- Confident written and verbal communication skills and the ability to build effective stakeholder relationships.
- A determined and persistent approach, with a strong sense of urgency and accountability.
- The ability to work independently,



demonstrate initiative and adapt to changing priorities.
- Proficiency in Microsoft Office, particularly Excel.

Experience in the travel industry would be highly regarded, particularly:
- Global Distribution Systems (GDS), ideally Sabre.
- Mid-office and invoicing systems, ideally Tramada.
- Travel consultancy or travel agency operations.
- Entertainment, sport, groups, MICE or other complex travel logistics.

Formal accounting qualifications aren't essential. Practical experience and familiarity with financial processes are more important.

Life at CTM

We want working at CTM to be rewarding, both professionally and personally. We offer a range of benefits designed to support our people’s wellbeing, work-life balance and ongoing development, alongside opportunities to give back to our communities.

Other reasons to join us:

- Flexible hybrid working - 3 days in the office and 2 days working from home each week
- Exclusive travel discounts - deals on hotels, flights, car hire and travel insurance
- Perkbox - discounts on retail, lifestyle, entertainment, health and wellbeing
- Paid parental leave
- Sonder - 24/7 wellbeing support and access to an Employee Assistance Program (EAP)
- Learning and development - including access to LinkedIn Learning
- Annual Volunteer Day - time to support the causes important to you
- Chillout Days - additional flexible leave
- Additional annual leave - option to purchase up to 2 extra weeks of leave
- Sustainable work environment that supports your career development and wellbeing

CTM is committed to recognising the unique contributions of all our people and actively encourages candidates of all abilities and diverse backgrounds to apply.

📌 Entertainment Reconciliation Officer (Brisbane)
🏢 Corporate Travel Management
📍 Brisbane