Job Title

Facilities Management Lead Summary

Cushman & Wakefield is seeking an experienced Senior Facilities Manager to lead the strategic and operational management of a diverse Transport for NSW (TfNSW) property portfolio. This is an exciting opportunity for a facilities management skilled who thrives in a fast-paced environment, enjoys building strong client relationships, and is passionate about safety, compliance, asset performance, and service excellence. Reporting to the Account Director, you will play a key leadership role in delivering facilities and asset management services while supporting a team of Service Delivery Managers to achieve exceptional outcomes for our client.

Fixed-term contract until June 2027

Full time, 38 hours a week, Monday to Friday

Key Responsibilities

Facilities & Asset Management

- Lead the delivery of facilities management services across a diverse client portfolio.

- Develop and implement strategic asset management and lifecycle plans.

- Ensure all assets are maintained in accordance with contractual, legislative, environmental, and safety requirements.

- Oversee preventative and reactive maintenance programs to minimise operational disruptions.

- Conduct portfolio reviews and identify opportunities for service improvement, innovation, and cost savings.

Client & Stakeholder Management
- Build and maintain strong relationships with client representatives and key stakeholders.

- Support the Account Director in achieving client objectives and enhancing service delivery.

- Act as the key escalation point for operational issues and critical incidents.

- Deliver exceptional customer experience through proactive communication and relationship management.

Leadership & Service Delivery
- Provide leadership, guidance, and support to a team of Service Delivery Managers.

- Drive accountability against contractual obligations, KPIs, and service level agreements.

- Foster a culture of collaboration,



safety, and continuous improvement.

- Ensure seamless coordination between operational teams and shared service functions.

Financial & Commercial Management
- Manage operational budgets and expenditures within delegated authority levels.

- Oversee procurement activities, contractor engagement, purchase orders, quotations, and invoice approvals.

- Identify opportunities for cost efficiencies while maintaining service quality.

Safety, Risk & Compliance
- Champion a strong safety culture across the portfolio.

- Ensure compliance with WHS legislation, client requirements, and Cushman & Wakefield policies.

- Lead incident investigations, risk assessments, and corrective actions.

- Monitor contractor compliance and performance to maintain safe operating environments.

About You

We're looking for a confident and commercially minded facilities management professional with experience leading complex portfolios and delivering outstanding client outcomes.

Why Join Cushman & Wakefield?

At Cushman & Wakefield, you'll be part of a global leader in real estate services, working alongside industry experts who are passionate about delivering exceptional outcomes for clients.

We offer

- Career development and growth opportunities

- A collaborative and supportive team culture

- Exposure to a high-profile and critical infrastructure portfolio

- The opportunity to make a tangible impact on asset performance and service delivery
- Flexible and inclusive workplace practices

If you're an experienced facilities management leader looking to take ownership of a significant portfolio and deliver best-in-class outcomes, we'd love to hear from you.

Apply now and help shape the future of facilities management with Cushman & Wakefield.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.INCO: “Cushman & Wakefield”

📌 Facilities Management Lead (Sydney)
🏢 Cushman u0026 Wakefield
📍 Sydney