Company Description INNOTEC SECURITY is a security solutions provider based in Tullamarine, Victoria, Australia, serving clients in Melbourne and the surrounding region. The company focuses on delivering reliable, high-quality security systems and services tailored to commercial, industrial, and residential needs. Team members work closely with customers to design, install, and maintain solutions that protect people, property, and critical assets.

INNOTEC SECURITY values professionalism, technical excellence, and responsive service. The organization offers opportunities for field technicians to grow their skills while working with contemporary security technologies.

Role Description This is a full-time, on-site Field Service Technician role located in Melbourne, VIC.

The Field Service

Technician will install, configure, test, and maintain security systems such as CCTV, access control, alarms, and related hardware and software at client sites. Daily tasks include troubleshooting technical issues, performing routine inspections and preventative maintenance, and documenting service activities and system changes. The role involves working directly with customers to explain system features, answer questions, and ensure that installed solutions meet performance and safety requirements.



The technician will also collaborate with the wider team to plan installations, follow company procedures and standards, and adhere to all workplace health and safety regulations.

Qualifications

- Demonstrated experience installing and servicing electronic security systems (e.g., CCTV, access control, intrusion alarms).
- Ability to read and interpret technical drawings, wiring diagrams, and installation manuals.
- Strong troubleshooting skills for hardware, cabling, and basic network connectivity issues.
- Competence using hand tools, power tools, test equipment, and safe work practices on-site.
- Good written and verbal communication skills for interacting with customers and documenting work.
- Strong time management skills, with the ability to prioritize tasks and work independently in the field.
- Valid driver’s license and willingness to travel to various customer locations within Melbourne and surrounding areas.
- Relevant trade qualification or certificate in electronics, telecommunications, electrical, or a related field is preferred.
- Familiarity with workplace health and safety standards and safe installation practices.
- Experience with Gallagher and Inner range important

📌 Field Service Technician (Melbourne)
🏢 INNOTEC SECURITY
📍 Melbourne