About Halo Print Co

Halo Print Co is a custom garment printing shop in St Peters, Sydney, offering screen printing, DTG, DTF and embroidery. We’re a small team that looks after customers from their first enquiry through to pickup or delivery.

We’re looking for a friendly, organised Front Desk & Orders Coordinator to help customers and keep orders moving smoothly.

The role

You’ll be the first face or voice customers meet, looking after their orders from initial enquiries through to mock-ups, approval and collection or delivery.

This is primarily an administration, customer service and logistics role with a creative element. You’ll prepare basic designs and mock-ups, but this is not a graphic design position. Over time, there may be opportunities to grow into account management or other areas of the business.

Key responsibilities

- Answer phone calls and manage bookings and appointments.
- Help customers choose garments, hats and other products, recommending styles, colours and fits.
- Receive customer-supplied garments and hand over completed orders.
- Prepare quotes and process orders using our job management system.
- Set up basic designs and customer mock-ups.
- Refer larger or more complex orders to our account managers.
- Order garments and materials, and count and check stock.
- Check completed orders for quality before dispatch.
- Organise deliveries and book couriers.




- Collect orders from production partners and travel between the shop and warehouse as needed.
- Help the wider team when required.

About you

- You have customer service experience, ideally in fashion or retail. Hospitality, reception or similar experience is also welcome.
- You’re confident using email, online systems and learning new software.
- You have basic Photoshop and Illustrator skills.
- You’re approachable, organised and great with people.
- You enjoy solving problems, learning new things and taking initiative.
- You have a creative streak and an interest in clothing and fashion.
- You enjoy variety and working as part of a small team.

Canva skills, a valuable eye for design and a full driver’s licence are advantages.

Position details

- Full-time, permanent position with a probationary period.
- Monday to Friday, 9am–5pm.
- On-site at Shop 6, 44–56 May Street, St Peters, Sydney.
- Start as soon as possible, with flexibility.

How to apply

Email your CV or resume and, if you have one, a portfolio to [email protected]. Please include short answers to these two questions - a few sentences each is plenty:

1. What about this role excites you, and how do you see yourself fitting in?
2. What’s your all-time favourite graphic or band tee, and why?

Applications close Friday, 20 November 2026. Early applications are encouraged.

📌 Front Desk & Orders Coordinator (Sydney)
🏢 Halo Print
📍 Sydney