TALENT POOL

- Clerk Grade 1/2
- Potential for Ongoing/Temporary & Full-Time/Part-time opportunities
- Sutherland

Start a career with the NSW Police Force About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role The General Administrative Support Officer provides the delivery of efficient and effective general administration, clerical support and receptionist services with a focus on quality services to command/business units.

The General Administrative Support Officer (GASO) plays a vital frontline role within Sutherland Shire Police Area Command, providing essential administrative, customer service and court support functions that directly contribute to the delivery of policing services to the community. The position is responsible for front counter operations, processing enquiries from members of the public, maintaining records within RMS/COPS, and supporting court proceedings at Sutherland Local Court. GASOs provide high-quality customer service, respond to routine enquiries, and ensure more complex matters are referred to the appropriate police officer.

The role also provides critical support to operational policing by maintaining accurate administrative records, assisting prosecutors and court staff, and ensuring important court outcomes, including bail conditions, are correctly recorded. As a multi-skilled position, GASOs are trained to provide backup across a range of administrative functions within the Command, helping maintain business continuity during periods of leave and workforce transitions. This is a rewarding opportunity for a motivated and customer-focused individual to contribute to both community service delivery and the efficient operation of a busy Police Area Command.

This Talent Pool is being created for future Ongoing or Temporary roles that may arise over the next 18 months.

Placement in the Talent Pool remains valid for 18 months. There is no guarantee of employment as a result of this Talent Pool.





View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options; (work from home not available)
- prospect to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease;
- convenient location for public transport and to shops etc;

How to Apply Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this talent pool, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

You must also address each of the following Target Questions (500 word limit per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

In a Police Area Command, administrative staff often receive requests from police officers, court staff, government agencies and members of the public, all at the same time. How would you decide which request should be dealt with first?

Target Question 2:

A member of the public contacts the station seeking an update on a police event and becomes frustrated when information cannot be immediately provided. How would you manage the conversation, what checks would you undertake,



and who would you consult before releasing any information?

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Anne Farrar via (02) 9542 0823.

To be eligible for ongoing roles, you must meet one of the following statuses:

- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force. Our commitment to Diversity The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

- Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
- Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]
- Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at [email protected]

For more information on applying for roles with the NSW Police Force click here For Technical assistance please contact: [email protected] (Please include the word Taleo in the subject line)

📌 General Administrative Support Officer (Sydney)
🏢 New South Wales Government
📍 Sydney